I would definitely recommend Alex. He walked us through the whole process and made purchasing a home a very easy after dealing with two very difficult companies before finding him. He was very helpful during the entire process. Whenever we had an issue Alex was always a phone call away, and he actually answered it even if it was after 5pm. He gave us constant updates and kept us in the loop through the entire process. He was a pleasure to work with.
- Andy and Emma
Alex was very helpful during the entire process. He took the time out to explain every step of the loan process from start to finish. Every time that I had an issue Alex was always a phone call away, and he actually answered it. No voice mail, which gave my wife some piece of mind. He did a great job, and I would recommend him to anyone.
- Anthony P
Alex, it was truly a blessing having you to work with, thank u so much for everything and for explaining everything to me in my language.
- Charles R Jr
Alex is very professional and responsive. He made the whole process easy to understand, answered all our questions, and kept in touch with us on a daily basis. I highly recommend Alex, you will not be disappointed!
- Cherrie L
I was looking for a home in the Chicago area and because of my current credit situation I looked to my father to apply for the loan instead of applying myself. My father was a preferred customer at Bank of America and according to our loan officer there, it was a sure deal that the loan would be approved. After a long period of time and very little communication the loan was declined with no immediate explanation. After that whole mess, I was in contact with Alex Romo, not only did he get an approval but he helped me get my credit in line and I was approved by myself. I highly recommend that anyone looking to get a home loan contact Alex. He knows the mortgage process inside and out.
- Eric H
My home loan was not an easy process and Alex helped us from start to finish, even showing up at the closing on Christmas Eve. We already had a condo we owned and were shopping for a home in Park Ridge. Alex reviewed our financials and guided us on a plan that increased our credit score and helped us qualify for a FHA home loan in about 6 weeks.
Once we did get pre-approved, Alex worked closely with us throughout the whole process. We executed the process from contract to close in 5 weeks, which is a pretty amazing feat. Alex does more than dot i's and cross t's, he is a stickler for detail all in the interest of delivering for his client. He also is very good at communicating, he will respond to phone calls and emails very promptly. This was very important for me.
I highly recommend Alex for all your mortgage needs.
- Jack S
Alex really does go above and beyond in helping you get the mortgage that is right for you and your family. He is knowledgeable and more importantly he takes the time to EXPLAIN the often times too wordy jargon that is mortgage language.
Alexander Romo takes the stress out of purchasing a home! Alexander took care of everything for my family while applying for a loan. Alexander was with us from start to finish! When purchasing a home, I highly recommend Alexander when looking for a great loan!
- Jason P
Alex has been a pleasure to work with on a number of legal transactions. His extensive knowledge, initiative, responsiveness, and hard work are only overshadowed by his honesty and integrity. I wouldn't hesitate to refer any of my clients to Alex for their borrowing needs!
- Jay R
Alex was very Helpful, and was the only person that was able to get me approved. many others tried but just couldn’t close the deal. Thanks Alex
- Juan A
When we found a home at the beginning of January 2014, due to some pressing situations, Alex was certain we could close at the end of the month. And we did!!!! He was actually ready to close a week earlier. His knowledge of the market and about upcoming rule changes to home financing were very helpful for us to decide to buy a home. I would certainly recommend him to anyone looking to finance a home
- Mallari and Robert
My experience with Alex has been great. He is very quick and responsive and does a great job for his client.
- Margaret L
Thanks to Alex Romo we have our home. When others said no he made it happen.. I highly recommend him. Let him help you get your family's first home.. Thank you Alex.
- Mari L
Alex really knows how to take care of his clients. From beginning to end, he was always available to answer questions. His knowledge of the housing market puts him at the top!
If you're in the market to purchase, Alex is your guy! I will recommend Alex to everybody I know
- Maria O
Alex is one of the best loan officers I have worked with. He is very skilled and gets the job done. He is great with his clients and walks them through the process from start to finish. He is hard working and very responsive to all his deals he takes pride in his work. I would give Alex 5 stars give him a call you will not be disappointed
- Marlene B
Alex is great with follow up and has tenacity to get you or your client the best rate and make the deal work for everyone.
- Phil B
Alex, was able to do things in regards to the home buying process that other Loan experts weren't able to do. He's your "go-to" man for obtaining a VA loan.
- Ron T
I am very happy, and very satisfied with services provided during my mortgage loan process - one word- Phenomenal! Alex Romo with his knowledge made my experience as a first time home buying a wonderful one...He treated me with respect and held me with high regard as I am a Gulf War Veteran. Alex Romo was in constant communication with me and my family throughout the home buying process via phone, text, and e-mail. If I didn't understand something he would explain it to me in detail.
I am sooooo thankful to have him be the one to process my mortgage loan. Only by contacting Alex Romo and working with him everyone will know what I went through and my feelings towards Alex as a professional. Alex Romo is and example to follow and what a wonderful asset he is to Federal Savings Bank... Thank you Alex!!!! We closed on our beautiful home on February 27th, 2015 we started the mortgage process mid January 2015...that's what you call Awesome service!!!!
Alex you are the man!!!
- Sandra H
I got my pre-approval mortgage loan through Alex Romo. After Wells Fargo failed in get in contact with me on my pre-approval for a hot property which had a lot of interest and was very time sensitive. Alex Romo was professional, efficient and knowledgeable of all types of loans. He always responded to my calls throughout the whole process and was key in helping to close on my property by offering suggestions to my attorney and pushing her to stay on top of things.
I also, referred Alex Romo to my sister for a home loan and he did great on her closing process as well. She was very satisfied
- Sylvia M
Alex is very professional as a loan originator for The Federal Savings Bank. He follows up with his clients and attends all his closings. I would feel comfortable in recommending him to my follow colleagues.
- Sylvia R