Joe Lopez graduated from the University of Illinois at Chicago with a degree in communications. After graduation, he started a career in logistics where he worked as a freight broker, helping truck drivers find loads to haul and manufacturers find trucks for their products. Working in this environment taught Joe an appreciation for hardworking people, in search of the American Dream. This lead him to a career change to the mortgage industry. An industry that would allow him to use his strong respect for hard work and customer service daily.
Joe’s mission is to ensure that all his borrowers, from the average citizen to our military veterans has the best possible chance at owning a home. He puts in the time and effort to understand his clients immediate and long term financial goals. With this knowledge, he then works to find the best options available to them to help meet their goals. Joe strives to provide a seamless loan process that is driven by strong customer service for all his clients.
Joe still lives in Chicago with his wife and son. He spends his time off traveling with his family, and camping in the most remote places he can find. Joe enjoys long hikes, playing guitar and fishing. On most weekends, he can be found with his son and wife at a local park, when the weather permits.
Joe is awesome he helped in every way possible considering I don’t use computers much. Made the process comfortable. And I got to learn stuff on the way! Thank you Joe for all your help!
Working with Joe was a pleasure. He was always professional and helpful in getting information to us as quick as possible.
Joe was great very helpful and kind.
At the time we were excited to refi. When it came to the end we thought that we might have lost out on refinancing the house. Joe took down information and checked with all support teams, and came back with a “GO”. Thanks for everything, communication, and directing the right direction and getting this done. If needed we will use him down the road!!
We were happy to work with Joe Lopez. Not only was he efficient and knowledgeable, but he worked hard to keep us on track with our mortgage. We especially appreciated how he responded to our calls in a timely manner, even when it was on the weekend. We wish him the best!
Our banker treated me as if I was a dear friend. I am elderly and handicapped. This refinance would have been very difficult, but Joe took care of everything. He was very supportive and understanding helping paving the way finding solutions to problems we had. I would recommend The Federal Savings Bank and would surely have Joe Lopez at the helm.
We are very satisfied with our loan process and are very grateful for Joe Lopez and his work to complete our refinancing. Thank you all at The Federal Savings Bank for your work with veterans and their families.
Joe Lopez, is outstanding with customer service! He is one of the BEST, most reliable, efficient people that I have ever worked with. Joe is always on top of the process and never leaves any loose ends. In short, Joe Lopez demonstrates superior professionalism and responsiveness.
Joe Lopez is an outstanding loan officer. He was courteous and professional! It was a pleasure working with him. I look forward to recommending him to my friends and family.
I was very pleased with the job that Joe Lopez did in my refinance. He was very professional and efficient. He is definitely an asset to your organization.