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Our Security Approach

Find out how The Federal Savings Bank uses two-step authentication and other security strategies to protect your information.

How Our Security Approach Protects You

Your security is one of The Federal Savings Bank’s top priorities. For your protection, only people who need your information to do their jobs have access to the personal information you provide us. Below are details about how our layered security strategy helps keep our customers safe.

Security Monitoring

We have an information security team dedicated to maintaining appropriate security practices and configurations.  The security team oversees a Managed Security Provider with 24×7 operations to monitor The Federal Savings Bank network and systems.

Technology Protection

We employ several layers of malware protection to help detect and prevent viruses and malicious software.  Firewall devices are employed in every connection to outside systems to block unauthorized access to the The Federal Savings Bank network.

Transport Layer Security (TLS) Encryption

We use the latest encryption technology to help protect your information from being intercepted, creating a secure connection with your browser when you log in, complete an application, or enroll in online services. We encourage you to directly connect to over a secure and trusted network

Two-Step Authentication

When additional verification is needed, we activate extra security measures like asking you a question that only you know the answer to or sending a security code to a device that you’ve registered. You may also know this as two-factor or multi-factor authentication.

Credential Confidentiality

We never share your usernames and passwords with anyone – and we strongly recommend you don’t share them either.

Automatic Logout

We automatically log you out of your secure session after a period of inactivity to help protect you against others seeing or using your online accounts.

Account Monitoring

We monitor online account activity for potential fraud.

Suspect Fraud?

Call The Federal Savings Bank at 877.788.3520, Option 5.