Carolyn has over twenty years of experience in the banking industry. She has held many roles in her banking career from a relationship banker, small business banker, private client banker, to a mortgage banker. She has been promoted several times and was recognized as one of the top bankers among her peers and won several awards. She has a passion for helping people achieve their financial goals.
With over 20 years of banking and lending experience, Carolyn has the knowledge and expertise to help each borrower structure the optimal mortgage to achieve their financial goals. Carolyn prides herself on providing exceptional customer service by taking the time needed to understand her customer’s immediate and long-term goals, along with finding them the best financial solution to achieve those goals. Because of her extensive knowledge of available programs, problem solving skills and steadfast commitment to customer service, she will ensure you receive superior guidance as you pursue one of the most personal investments of your lifetime.
Carolyn currently resides in Coral Springs Florida with her husband Rodney, their dog JoJoe â€œSnuggsâ€ Brown and their cat Lilly â€œLil Impâ€ Brown. When she is not working, she loves to be outdoors with her husband on the boat fishing, exploring Florida or playing golf.
Mrs. Carolyn Brown was the epitome of what good Customer Service should look like.
Outstanding service. Will be my go to for future transactions.
Thanks for all your help, this has been a 2 year process and you are definitely the best (by far) of all the different lenders I’ve dealt with.
Carolyn Brown was amazing!!! She was very informative and was there every step of the way. She was also in constant contact with us on the status of our loan. My wife & I will most definitely recommend anyone use The Federal Savings Bank for their home loans. Thank you again Carolyn!!!
Thank you for making this an easy and efficient process!
Professional and seems very good at her work. Knowledgeable and nice.
Thank you for all of your help you made this refill go so smooth. Jim and I appreciate all you have done. Thank you again.
Carolyn has exceeded my expectations.
I want to thank you once again for your expert help on my refinancing. You made this happen, and I had thought it was impossible. You did a fantastic job. Thank you so much for your help.
Carolyn, was extremely helpful, with all aspects. We were in a desperate situation and didn’t see any way out. She took all of our fears and anxiety away. We just are so thankful she found us.