Born and raised in the south, Robert has carried over his southern hospitality into the financial industry. At such a young age, he developed a passion for people and changed lives through his leadership. Robert’s father was a veteran and his mother is a teacher; he unconsciously developed traits from both professions that have prepared him for a long career with The Federal Savings Bank.
Graduating from the University of Alabama with a Bachelor of Science in International Business Marketing gave Robert the necessary qualifications to enter into the banking industry. After graduation, he moved up north to work for another bank prior to transitioning to his current position with The Federal Savings Bank.
Robert’s motto is to change lives one mortgage at a time. He wants to make life more affordable by providing the best programs with the utmost customer service. He can assure you that if he can help you; he will. As much as he tires try to suppress his southern hospitality while on the job, it’s hard for to hide it from all his clients. He has a heart for people, and if an opportunity arises he will do his best to make sure the next person has it!
Chevel is one of the best in the business. I will continue to recommend him and the company to anyone interested in a loan. From beginning to end Chevel made a stressful process seem easy. 10 out of 10 experience.
My loan officer (Robert Bess) and his team were exceptional! They are very knowledgeable, professional, prompt and courteous. I plan to utilize their services again in the future, as well as recommend them to friends and family members. I am one very satisfied customer! Thank you!
Mr. Bess was awesome to work with. He truly made me feel that he was there for me to make this loan happen and not just a job for him. I could not be more grateful for his help. He made me feel like he had an open door policy and comfortable to ask him anything. I most definitely will recommend to my friends.
Robert Bess, is amazing, personable and very, very knowledgeable, he’s proficient in his craft! We wouldn’t be in our beautiful home now without him.
I want to thank Robert Bess (Cheval) enormously, he was fantastic from the beginning of my journey on purchasing my condo for my mother. My journey began in 2019 Robert processed my loan application but at the end it did not go through from the sellers end, pandemic hit and we stopped our process. At the beginning of 2022 I reached out to him to open my file again and continued with me until the end. I am so appreciate of his time, dedication, support, his professionalism, the great communication we had always when I called, txt or emailed. I want to thank his assistant Keyon Ringgold, he helped me tremendously also through the process using the online portal to get up to date all the documents required. If you are in the need to apply for a Loan Robert Bess is your man. Thank you The Federal Savings Bank.
Mr. Robert Bess gave me outstanding service from the beginning to end. THANK YOU MR. ROBERT BESS!
I was very happy with loan process and the people who handled my loan. Everyone was extremely professional and courteous.
I was very pleased with Robert Bess who was quite knowledgeable and very responsive. Throughout the process, Mr. Bess always made me feel he would do whatever he could for me. You’re lucky to have him.
My family and I have would like to thank Robert and his team for their wonderful service. Our process was a bit unconventional, however, Robert and his team were dedicated and proficient which allowed our home-buying process to continue to moving forward. We recently closed and we couldn’t be happier with our purchase! Thank you!
I very much appreciate the process and overall communication from Robert and his team. This process would not have been possible without the support of Keyon Ringold and Gwenever who reached out on multiple occasions to solidify our loan. Gwen even called on Friday after to make sure everything went smoothly which made us feel super cared for and supported.