Jeff was amazing, he was always available to answer any questions I had and made sure I was up to date throughout the whole process. I would highly recommend him and your company to anyone.
Jeff Ditmar is the best! I've been dealing with him for years and that's why I keep coming back to him.
Jeff Ditmar made the refinancing process of our home pretty painless. Hearing others talk about their experience I was expecting many delays and a lot of hassle. Jeff was always kind and considerate answering all the many questions I had along the way. And what I found especially wonderful was the fact that every time I called Jeff on the phone, he answered!! No playing phone tag at all!
I recently completed the "FHA Streamlined" refinance process with The Federal Savings Bank. I found their Staff to be extremely professional, knowledgeable, courteous, and responsive. Mr. Ditmar walked me through the process from beginning to end via Email and called me several times to help complete the process and to ensure that I understood the "How's" and "Why's" along the way. He provided personalized services, ensuring that I ended up with the loan product that best suited my situation and budget needs. Considering that the process was all done long distance until the Notary brought the closing documents to my house, I found the entire loan processing to be painless and easy. I would recommend The Federal Savings Bank to anyone who is looking to refinance!
You all have been so easy to work with and through. Thanks for taking care of me (and us)!
The process was so easy that I will be planning to do another loan as well. Awesome job!
Both Sarah Deresinski and Jeff Ditmar were professional, responsive, knowledgeable, and a pleasure to work with. Jeff was accessible and took the time to answer all of our questions throughout the process. Sarah made the process painless, she was super detailed and we got everything done early. I would recommend both Jeff and Sarah, they were fantastic.
We contacted several banks to refinance with and decided on The Federal Savings Bank because we received an immediate return call from the Senior VP Jeff Ditmar and honest, unbiased advise. The process was very easy and quick because Mr Ditmar returned every call and e-mail promptly, even informing us to take advantage of a lower interest rate after the loan had been initiated. This is rare and appreciated customer service and I would highly recommend Mr. Ditmar and The Federal Savings Bank to anyone looking to finance their home loan with.
Jeff Ditmar was awesome. Jeff assisted and explained everything from start to finish. I will definitely recommend him to anyone. I have had so many problems trying to refinance Jeff explained everything to us and was willing to do anything to get us to the place we wanted and needed to be. Thanks again for everything.
A great experience working with Jeff Ditmar. Very knowledgeable & helpful!
I want you to know that you were the best Loan Officer ever. You worked promptly with us and gave us timely information when requested and needed. Thank you so much. You have done a great job for us. Thanks again!
Jeff Ditmar was very professional and honest. He really did care to get the best offer for me as I was also dealing with my previous mortgage company. My previous mortgage loan officer was not being truthful and the guidance I received from Jeff set my mind at ease.
Jeff,
Thank you so very much for being so humane and professional in helping us secure a refinance that I feared from the beginning would not be a slam dunk. June and I were both impressed with your approachable, accessible, straightforward, honest communication with us. You earned our trust from the beginning and amazed us with your sincere focus on our situation as if we were your only client. We will highly recommend your services to anyone who needs it.
Thanks again!
Jeff was great to work with. He helped one of my clients & I was so pleased that I used him for my own mortgage!
It all seemed too good to be true but proved to be true. Exceptionally pleasant, professional, efficient, and fast working team. Exceeded all our expectations.
Jeff was very helpful throughout the entire process. Any questions I had he was able to answer right away and with full explanation that made us feel comfortable with the process. He made the whole process easy and quick!
I have been fortunate to work with Jeff twice now. First time five years ago when a friend introduced me to him and now again! Only good things to say about Jeff and the bank! When I didn't know how or what to do, Jeff was patient enough to walk me through it! So thanks again!
Jeff Ditmar is the most patient, nice, friendly and knowledgeable loan officer we have ever worked with. We have had 4 properties in the past decade and about 10 refinances.
Very pleased with Jeff Ditmar's help through the entire process!
Process could not have been easier! Jeff Ditmar is outstanding and I appreciate how smooth he made things. Thank you again!
We worked with Jeff Ditmar to refinance our house. He was always very professional and took the time to answer all of our questions. He followed up with us frequently and made himself available to help us every step of the way. We had a very good experience working with Jeff!
We refinanced our home and everyone at The Federal Savings Bank was outstanding, even with the current circumstances of the shut down from this virus. They were always quick to respond and it was so easy to submit forms. Our closing went smoothly and so technologically advanced, but easy to navigate. Our loan officer Jeff Ditmar, was there every step of the way. Jeff Ditmar, I can't say enough about him. He is so experienced, super nice and we could always get in touch with him when we needed him. Highly recommended and we really appreciate Jeff Ditmar and his expertise.
We contacted several banks to refinance with and decided on The Federal Savings Bank because we received an immediate return call from the Senior VP Jeff Ditmar and honest, unbiased advise. The process was very easy and quick because Mr Ditmar returned every call and e-mail promptly, even informing us to take advantage of a lower interest rate after the loan had been initiated. This is rare and appreciated customer service and I would highly recommend Mr. Ditmar and The Federal Savings Bank to anyone looking to finance their home loan with.
We have worked with Jeff for at least the past 6 years. Jeff always looks out for and takes care of us. He is pleasant, knowledgeable, and on top of it all. We'll never use any other mortgage lender and no other person. Thanks very much!
Jeff Ditmar was a real trooper throughout the whole process. He took over the application and took the time to explain everything that would benefit me. It was great to feel like someone was in my corner and he took the time to explain everything to me in a very professional manner. Jeff has told me that in a few months he will be giving me a call to see if anything has changed that would benefit me, and I believe that he will. He's a top notch representative for your company!
Jeff Ditmar went above and beyond the call of duty to make sure we understood our options and that we received the best service. He made the difference with this as far as accepting the refinance. Thank you for being a professional and a friend. What a guy!
I refinanced my house due to Jeff Ditmar's phone call and his professional manner dealing with him. He made me feel he really cared about me as a person and did everything to help and guide me through this complicated process. You need to keep Jeff and assigned to a higher level of responsibility.
Jeff Ditmar is an excellent banker. He is caring and honest. He laid out all my refinancing options in a way for me to study each option, which allowed me to make an easy decision on how to refinance. I encourage all Veterans to ask for Jeff and to use The Federal Savings Bank to buy or refinance your mortgage. He is also very knowledgeable on VA home loans.
My experience with Jeff Ditmar was extremely great. He is very responsive, knowledgeable and patient. He is definitely an asset to your organization. He made everything painless.
I was so impressed with the service I received. I wish I could experience it all over again.
Jeff was excellent! He was always available to answer questions and responded promptly to emails. I felt I could trust him, which is so important. Overall the process was pleasant and went smoothly. I would definitely recommend him.
Just a note to say thank you for all your efforts in getting our loan done on short notice. As you know we were in a bind of having to move quickly and through the work of you and your staff we closed with one day to spare. Thank you.
As a side note our realtor and title company agent were amazed that someone in your position actually answered the phone when they called.
Thanks to you we are now enjoying our new home!
This is the second time we have dealt with Jeff Ditmar. The first time was a little over 9 years ago. He is outstanding. He has so much knowledge, he makes sure you know all your options, he is so pleasant, he is thorough, he always gets back to you, we could go on and on. We will always deal with him. We are very thankful for him!
Jeff Ditmar is without a doubt one of the most professional banking individuals I've had the pleasure of working with. Despite some challenging aspects of getting this loan processed, his demeanor has remained professional, personable and upbeat. I'd highly recommend him to anyone requesting a reference.
I loved working with Jeff Ditmar. He was always there when I needed information or help. I will definitely recommend this company. Thank you again for all your help!