William (Billy) Couillard was born and raised in Frederick, Maryland. Billy graduated from Salisbury University on the eastern shore and obtained a degree in Communications with a minor in Business. During his time at Salisbury, Billy was a member of their Club Lacrosse team and was a part of the 2010 National Championship team. After graduating, Billy began his career in consumer direct mortgage lending.
Billy focuses on taking the time needed to understand the customers immediate and long-term financial goals, identifying the best programs to help the customer achieve their objective. Billy understands the lending process can be confusing, so he prides himself on working with each customer from start to finish with constant communication. Having helped hundreds of clients, his extensive knowledge of available programs, problem solving skills and steadfast commitment to customer service, Billy will ensure you receive superior guidance as you pursue one of the most personal investments of your lifetime. After a short break from the industry, Billy is excited to be back with The Federal Savings Bank to serve current and future homeowners!
Billy resides in Edgewater, Maryland with his wife, daughter, and another due in May 2021! Billy and his family enjoy the outdoors, which includes fishing on the Chesapeake Bay, hiking, and walks with their two dogs.
Billy got us through this process with ease and no stress! If we ever do this again, it will be with Billy! Thank you!
Billy was awesome! I never had a doubt that the process would go through just fine. He was easy to get ahold of and got back to me right away when I didn’t get him. Closing was a snap too. You should hire dozens of people like Billy. A++++ all around.
Mr. William Couillard was awesome. I knew what was needed and by when it was needed. He communicated throughout the process and I knew what to expect ahead of time. He answered all my questions sufficiently and timely. Great experience with Mr. Couillard and The Federal Savings Bank. Highly recommended!
Mr. William Couillard was great and easy to work with, will definitely keep his contact information for the future. Thanks for all your help.
There was something that clicked when I had a conversation with Billy (William Couillard). His explanation regarding my past experience with the refinancing attempts against this totally uplifted my desire and separated yours from the other mortgage company. Billy walked me through the process and explained every bit of details I have to go through. The help I got from him was beyond outstanding. Thank you.
William Collard is amazing. He was very truthful and held no punches. His knowledge of the process was excellent as there were no surprises. He kept us informed every step of the way and was always calling to follow up. At no time did I wonder where the process was and we hit the target closing date. He is a very good asset to your company. Keep him happy!
Top-flight throughout. Greatly appreciative for him. Couillard’s guidance and hands on particularly with the at times cumbersome and picky VA requirements in the latter stages of the closing process.
Billy was fantastic. He was very communicative, took care of nearly everything in the process, and told me contingency plans if things changed.
Appreciate this went better than expected. Always responsive to questions. Very helpfull at all times, even after business hours. Couldn’t ask for a better transaction. First class service & first class gentleman. My sincere thanks.
The experience was very professional, efficient, straightforward throughout. Extremely knowledgeable, courteous and considerate as well.