William (Billy) Couillard was born and raised in Frederick, Maryland. Billy graduated from Salisbury University on the eastern shore and obtained a degree in Communications with a minor in Business. During his time at Salisbury, Billy was a member of their Club Lacrosse team and was a part of the 2010 National Championship team. After graduating, Billy began his career in consumer direct mortgage lending.
Billy focuses on taking the time needed to understand the customers immediate and long-term financial goals, identifying the best programs to help the customer achieve their objective. Billy understands the lending process can be confusing, so he prides himself on working with each customer from start to finish with constant communication. Having helped hundreds of clients, his extensive knowledge of available programs, problem solving skills and steadfast commitment to customer service, Billy will ensure you receive superior guidance as you pursue one of the most personal investments of your lifetime. After a short break from the industry, Billy is excited to be back with The Federal Savings Bank to serve current and future homeowners!
Billy resides in Edgewater, Maryland with his wife, daughter, and another due in May 2021! Billy and his family enjoy the outdoors, which includes fishing on the Chesapeake Bay, hiking, and walks with their two dogs.
I just want to thank Billy for everything. He made this a wonderful experience and we will be talking again soon to get a better rate hopefully. He was incredible and such a great asset to your team. Never made me feel like I was bothering him and was always communicating everything to me. Great great experience.
Communication with Mr William Couillard is/was the best thing about this transaction. I have dealt with other lenders before and he is by far the best. Thank you so much.
We are so far in credit card debt and we didn’t know what else to do. Then we got this mail from The Federal Savings Bank – we were hesitating to call then we said what we have to lose let’s give them a call and we were so happy we did, a big relief. Mr. William and his colleagues has really worked on this to make it happen. Greatly appreciated!
The experience was very professional, efficient, straightforward throughout. Extremely knowledgeable, courteous and considerate as well.
Appreciate this went better than expected. Always responsive to questions. Very helpfull at all times, even after business hours. Couldn’t ask for a better transaction. First class service & first class gentleman. My sincere thanks.
Billy got us through this process with ease and no stress! If we ever do this again, it will be with Billy! Thank you!
Billy was awesome! I never had a doubt that the process would go through just fine. He was easy to get ahold of and got back to me right away when I didn’t get him. Closing was a snap too. You should hire dozens of people like Billy. A++++ all around.
Mr. William Couillard was awesome. I knew what was needed and by when it was needed. He communicated throughout the process and I knew what to expect ahead of time. He answered all my questions sufficiently and timely. Great experience with Mr. Couillard and The Federal Savings Bank. Highly recommended!
Mr. William Couillard was great and easy to work with, will definitely keep his contact information for the future. Thanks for all your help.
There was something that clicked when I had a conversation with Billy (William Couillard). His explanation regarding my past experience with the refinancing attempts against this totally uplifted my desire and separated yours from the other mortgage company. Billy walked me through the process and explained every bit of details I have to go through. The help I got from him was beyond outstanding. Thank you.