HECM Vice President
Maggie has a Bachelor Degree in Music and a Master’s Degree in Business. She is a licensed Mortgage Loan Originator, Advanced Toastmaster and uses her talents on TV, radio and the web to spread the word that reverse mortgages are an important financial tool that should be evaluated by every senior homeowner. She is passionate about fighting the miss-information campaign that seems to continually surround the program and does her best to make sure folks are fully aware of how valuable the HECM can be during their retirement years.
Maggie has three talented children as well as two incredible and beautiful granddaughters. She enjoys the outdoors and anything that brings her closer to nature. She loves to hike, kayak, ski, golf, garden and playing the piano.
Maggie is very courteous, nice, and responsive. She just explains everything to us in a way that we can understand and is overall a very helpful person. She was easy to contact and did everything in our best interest. I'd definitely recommend The Federal Savings Bank for Reverse Mortgages.
I am a retired mortgage broker. Having been an owner, originator, underwriter and office manager over my career, I knew roughly what to expect from a good loan officer. Due to recent changes in the FHA-Reverse program, obtaining these loans is not as easy as it once was, however, Maggie was up to the task and met or exceeded my expectations for prompt communication and handling of details. From start to finish, Maggie's team kept the flow of paperwork moving towards completion in a timely and transparent manner. I will be encouraging neighbors to use her company in the very near future.
Maggie has an exceptional ability to relax her client(s) during a (sometimes) stressful part of transaction(s). She is very understanding when participation from the client is necessary. She is supportive and resourceful. Maggie is the epitome of customer care going beyond the call of duty!!
Reverse Mortgages provided all the services that I needed and took care of everything. They inspected my house and sent someone to evaluate and determine what it was worth so I could close the deal for my reverse mortgage. Maggie O'Connell was wonderful, she was honest and as helpful as can be. I would highly recommend their service, it was a breeze dealing with them and they did all the hard work for me.
I spoke to several other lenders before speaking to Maggie. I felt the other lenders were pressuring me to act. Several of the people I spoke to I felt were shooting from the hip. I found Maggie to be well informed and helpful. She was especially helpful in preparing the house for the appraisal.
We are very happy with our decision to work with Maggie again. Her professionalism and ability to assist us in understanding the intricacies of the reverse mortgage process reinforced our brief that we made the right choice again in working with her. Every step of the refinancing went smoothly from completing the initial paperwork through the appraisal process and notarizing the final documents.
Maggie was always prompt in responding to all of our questions and concerns throughout the process. Her warmth and ability to connect with her clients makes her a joy to work with. We feel blessed for having the opportunity to work with Maggie again.
We appreciate all that Maggie has done for us. Your company is very lucky to have an employee of her caliber working for your organization.
Maggie and her team were extremely professional and guided us through the entire process. I worked in the mortgage industry and I really appreciated their prompt responses to our questions and how they kept us informed throughout the process. They made us feel that they wanted our business and worked with us. I would highly recommend them to anyone considering a Reverse Mortgage.
Maggie couldn't have been kinder, more patient with us and our many questions, or more thorough and diligent with her solutions to our needs. I would recommend her highly to anyone in need of a reverse mortgage. Her depth and breadth of knowledge were astounding. We knew nothing about the process and learned so much from Maggie.
Although the process was long and arduous, Maggie made it as pleasant and streamlined as possible; her expertise was so helpful to us.
Maggie is to be commended for the highest level of service she provided us. You have a superb employee in Maggie. We can't imagine having a better experience with anyone else.