As a federally-chartered bank, our bankers are licensed to originate loans in all 50 states. That means that even if The Federal
Savings Bank does not have a physical location where you live, we still can meet your mortgage and banking needs. We are
proud that through safe and sound lending practices, The Federal Savings Bank has grown from just 9 employees in 1
office to more than 1,000 employees throughout 40 offices nationwide!
Branches:
The Federal Savings Bank has two traditional retail branches where customers can withdraw and deposit funds, as well as speak with bankers.
At our loan production offices, bankers accept applications for loans and meet with you to discuss your mortgage and banking needs. However, at these locations we do not take deposits.
Have a question about your first payment? EMAIL US or call us:
New Customers: If you have a question about your new mortgage or first payment, please call 877-788-3520, option 3.
Existing Customers: If you have a question about your existing mortgage, please call 877-788-3520, option 4 or 855-527-8408.
Make Payments Online
Already have a mortgage with The Federal Savings Bank? You may be eligible to make payments online through our Convenient Payment Portal!
We have a convenient way of making your mortgage payments online! Click the link below to proceed to our Payment Portal.
First time users, please click the "Payment Portal" link below and then click "Registration".
For return users click the "Payment Portal" link below and login. You can also retrieve your user name or reset your password if needed.
PLEASE NOTE: Not all mortgages with The Federal Savings Bank are eligible for online payment.
If you are unable to make an online payment, send a check or money order to the address below. Include your first payment letter from your closing with the check.
The Federal Savings Bank
ATTN: Loan Servicing
4120 W Diversey Ave STE C501
Chicago, IL 60639-2399
Upload or eSign Mortgage Documents
If you are working with one of our Mortgage Bankers and need to login to our Borrower Portal to upload your records or eSign mortgage documents, click the “Borrower Portal" link below. Then login to the portal using the email address you have provided to the Mortgage Banker. If you have not used this portal system before, when your Mortgage Banker sends your loan to the Borrower Portal, you will receive an email with a link to connect to the portal. You can then register your email address and setup a password. Using the right email will connect you to your loan in the Borrower Portal and you can then upload or eSign documents.
