Pam Jones Photo

Pam Jones

Vice President

NMLS#209988

Pam Jones is a native Chicagoan and has been in the mortgage industry since 1998. She has served in various capacities, including loan originator, team lead, sales manager, and branch manager in both the broker and banker arenas. In an effort to further assist and service her clients in all 50 states she has joined The Federal Savings Bank as a Mortgage Banker.

As a graduate of Arizona State University with a Bachelor of Science degree, she has been able to apply those skills and the knowledge she has acquired to her clients, which enables them to complete the loan process expeditiously and with a full understanding of the entire loan process.

Pam Jones assists her clients in identifying the mortgage program best suited for their needs. Through her experience in finance and customer service she has always been a “top producer” throughout her career and has been recognized by her clients as the “Michael Jordan of Lending”. The key to a successful business is a happy customer and she makes every effort to maintain a connection with the client from start to finish.

In these challenging times, many of us are just simply unaware of what products are available and what avenue is the best route to take. Pam Jones will help guide your path. No question will go unanswered and no problem is unsolvable. Her motto is “Stay Focused and Never Give Up”. She looks forward to working with you on any of your mortgage choices.

Testimonials

The overall experience was breathtaking as I am a first-time home buyer. There were times I was ready to throw in the towel and call it quits but Ms. Pam Jones encouraged us to hang in there. She is phenomenal in her knowledge and does her job well. Thanks to her and her team.

- Accra P
Looking to buy a house is pivotal experience in anyone's life but it is also a step filled with so many questions that can make a stressful experience. For this reason, I highly recommend the services of Pam Jones at The Federal Savings Bank. Pam's professional and excellent ability to understand the circumstances surrounding her clients' lives made our experience a great one. Pam continuously provided superior customer service to ensure that she took the stress out of the equation for us. She was always on top of every detail and was always in touch with us via email, phone, or text (including making herself available outside of normal business hours). My wife and I feel very fortunate to have had Pam as our mortgage banker because without her the home buying experience would not have been as exciting and easy as it was for us. Thank you Pam!!

- Carlos M
Ms. Pamela Jones was exceptionally professional and knowledgeable, regarding the loan application process. Ms. Jones, provided phenomenal customer service, in terms of working closely with me, through out my entire home buying/loan application process. I will be forever grateful to Ms. Jones for her extraordinary care and assistance. Working with Ms, Jones made me feel as if I had a personal advocate, working on my behalf. I will be instrumental in recommending potential customers to Ms. Jones for days, weeks, months and years to come. Ms. Pamela Jones is AWESOME!!!

- Geneen C