Executive Vice President
Michael Crossett graduated from the United States Military Academy at West Point with a degree in Systems Engineering and was a 4-year Varsity Lacrosse letterman. After being commissioned as an Army Officer, Michael graduated from the U.S. Army Aviation Flight School, Airborne School, and Pathfinder School. During his 9 year Army career, Michael served in Army Aviation primarily flying the AH-1 Cobra and AH-64 Apache Attack Helicopters. Michael finished his Army service as an Apache Helicopter Headquarters Company Commander and was selected for early promotion to Major, an honor bestowed to only the top 3% of his peers.
Prior to joining The Federal Savings Bank, Michael served as a Director at GE Healthcare. Since joining The Federal Savings Bank as a Mortgage Banker, Michael was rapidly promoted to Senior Mortgage Banker, then Sales Manager, and eventually to Division Director. Michael consistently ranked among the top producers for both loan origination and loan quality, and his commitment and dedication to each client resulted in his winning the President’s Club and Chairman’s Club Awards from 2005-2012. In 2007, Michael became one of the two youngest partners in the history of the firm. Michael was promoted to Executive Vice President in 2012 and he is responsible for sales in the south and western half of the United States.
Michael fully understands that each borrower’s situation is different. The success of each transaction is the loan officers ability to ask effective questions, listen to the client’s goals and objectives, and offer financial solutions that help each client reach or exceed those goals. While rates and costs are extremely important, outstanding service in helping clients ensure the loan process is smooth, organized, and timely is paramount and the foundation for a successful transaction and long term relationship. Michael is acutely aware that the success of each banker is predicated on developing and fostering customer and referral relationships that are measured in terms of decades…not weeks, months, or even years.
In rebuilding America, one home loan at a time, Michael’s passion for customer service is focused on the quality of the team, not the quantity of the team. Each banker IS the difference, and Michael is steadfast about finding the most talented and competent loan originators, who possess unwavering integrity, and the same passion for the business. The Federal Savings Bank offers world class technology, paperless origination to closing, efficient and accurate fulfillment, and the full suite of products capable of helping first time homebuyers, Veterans, move up buyers, jumbo borrowers, and seniors interested in the Home Equity Conversion Mortgage. The Federal Savings Bank platform is second to none, and allows bankers to originate in all 50 states to service the needs of their customers nationwide. In his executive role, Michael remains involved in the details to ensure the compliant, origination process supports the bankers and facilitates the expeditious and accurate closing of each loan. Michael is active in new business endeavors and channels of business as the dynamics of the mortgage industry continue to evolve.