Skip to Main Content
About

Carolyn has over twenty years of experience in the banking industry. She has held many roles in her banking career from a relationship banker, small business banker, private client banker, to a mortgage banker. She has been promoted several times and was recognized as one of the top bankers among her peers and won several awards. She has a passion for helping people achieve their financial goals.

With over 20 years of banking and lending experience, Carolyn has the knowledge and expertise to help each borrower structure the optimal mortgage to achieve their financial goals. Carolyn prides herself on providing exceptional customer service by taking the time needed to understand her customer’s immediate and long-term goals, along with finding them the best financial solution to achieve those goals. Because of her extensive knowledge of available programs, problem solving skills and steadfast commitment to customer service, she will ensure you receive superior guidance as you pursue one of the most personal investments of your lifetime.

Carolyn currently resides in Coral Springs, Florida with her husband Rodney, their dog JoJoe “Snuggs” Brown and their cat Lilly “Lil Imp” Brown. When she is not working, she loves to be outdoors with her husband on the boat fishing, exploring Florida or playing golf.

ABOUT THE FEDERAL SAVINGS BANK

At The Federal Savings Bank, we’re deeply committed to turning homeownership dreams into reality. Our diverse loan portfolio, nationwide reach and in-depth understanding of local communities allows us to provide personalized service and solutions that help meet our clients’ needs. Ultimately, we strive to empower families to create a place called home.

What clients say about working with us

MRS BROWN WAS GREAT TO WORK WITH OUTSTANDING SERVICE YES IT WAS OK

July 2025
Tyrone W.

Carolyn and her crew are the best. Very professional and knowledgeable. Definitely I will do business again TFSB. Recommend 100% to my all family and friends.

Eugenio S.
November 2024

Very helpful and knowledgeable team, Carolyn Brown was on the ball with every step. We are very satisfied with our loan process. I will definitely refer my friends and family to The Federal Savings Bank.

Daniel S.
October 2024

Carol Brown was absolutely amazing. I am a customer for life.

Scott F.
June 2024

Mrs. Carolyn Brown was the epitome of what good Customer Service should look like.

Toni J.
May 2023

Carolyn Brown stayed in contact with me throughout the process.

Gary A.
February 2023

Outstanding service. Will be my go to for future transactions.

Michael M.
July 2022

Thanks for all your help, this has been a 2 year process and you are definitely the best (by far) of all the different lenders I’ve dealt with.

Brian H.
July 2022

Carolyn Brown was amazing!!! She was very informative and was there every step of the way. She was also in constant contact with us on the status of our loan. My wife & I will most definitely recommend anyone use The Federal Savings Bank for their home loans. Thank you again Carolyn!!!

Travis H.
July 2022

Thank you for making this an easy and efficient process!

Victor L.
June 2022
Customer Reviews
Home Begins Here

Buying, building, or refinancing all starts with the click of a button. Our experts are here to get you what you deserve.

get started
Understand your home's value in minutes
Calculator Image

Consult your financial advisors and appropriate government agencies for any effect on taxes or government benefits. Calculator disclaimer: The information provided by these calculators is intended for illustrative purposes only and is not intended to purport actual user-defined parameters. The default figures shown are hypothetical and may not be applicable to your individual situation. Be sure to consult a financial professional prior to relying on the results. Subject to credit approval. Terms and conditions may apply. Property insurance is required on all loans secured by property.

Calculator Image

Consult your financial advisors and appropriate government agencies for any effect on taxes or government benefits. This calculator provides an estimate of your monthly mortgage payment based on general assumptions. It does not account for all loan types or features, such as fixed vs. adjustable rates, mortgage insurance (MI), or Federal Housing Administration (FHA)-specific MI. Actual terms may vary and should be confirmed with a lender.

Calculator disclaimer: The information provided by these calculators is intended for illustrative purposes only and is not intended to purport actual user-defined parameters. The calculation is based off of a fixed rate conventional loan with no Mortgage Insurance. The default figures shown are hypothetical and may not be applicable to your individual situation. Be sure to consult a financial professional prior to relying on the results. Subject to credit approval. Terms and conditions may apply. Property insurance is required on all loans secured by property.

Calculator Image

Consult your financial advisors and appropriate government agencies for any effect on taxes or government benefits. Calculator disclaimer: The information provided by these calculators is intended for illustrative purposes only and is not intended to purport actual user-defined parameters. The default figures shown are hypothetical and may not be applicable to your individual situation. Be sure to consult a financial professional prior to relying on the results. Subject to credit approval. Terms and conditions may apply. Subject to VA eligibility requirements. Property insurance is required on all loans secured by property.

Our Guides
our loan products
Discover some of the possibilities with The Federal Savings Bank
Buying Your Home Is a Journey.
Let’s Get Started.
You’re getting ready to take a big step forward. Work with a mortgage team that helps get you the rates you need to get home.
Get started Arrow Right