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Alicia Thomas has an extensive background in marketing and management, having graduated from the University of Colorado, Colorado Springs. During her time in school, she honed her leadership and business skills through participation in the INROADS Career Development Organization. After obtaining her degree, she embarked on her career journey, initially working for a high-end home and car audio company in various capacities such as Customer Relations, Sales Administration, and Office Management.

Throughout her professional journey in Colorado Springs, Alicia excelled in customer-facing roles, where she executed consultation, implementation, technical facilitation, project management, and data gathering and reporting. Her reputation in the industry grew as a knowledgeable, reliable, strategic, informative, and technically savvy professional. Alicia’s career path took a unique turn as a military spouse, supporting her active-duty husband through relocations and deployments. With over 20 years of professional experience, she has acquired the expertise to assist borrowers in achieving their mortgage and financial goals. Alicia is known for her caring, attentive, and consultative approach, embodying a customer-centric mindset. Her commitment to providing a positive experience and building long-term relationships is evident in her interactions with clients. Having personally experienced the complexities of purchasing, renting, and selling homes, Alicia empathizes with the challenges of the home-buying and real estate investment process. She is dedicated to guiding each client through the journey with organization and efficiency.

Currently residing in El Paso, TX, Alicia, along with her husband and two children, actively supports the local military and public-school community. Her commitment to community service is demonstrated through volunteering at the Military Kids Club at a local elementary school, where she shares her experiences as a military spouse and mom. Balancing her love for the outdoors, support for small businesses, and a family-first approach, Alicia enjoys activities like bike rides, exploring local events and restaurants, and spending quality time with her family and fur babies.