Begin your home loan application, which your mortgage banker will provide. The application will ask for information like your current salary/
employment status, credit score, debt, etc.
Pre-Approval
This is the most important step in the home-buying process, and tells you what price house you can afford. Sellers are more likely to accept
offers from buyers who have financing secured, because the sale is more likely to close. Once you provide the Bank with a few basic documents
(usually a paycheck stub, W2 and bank statement), we will begin your pre-approval letter.
Processing
During this stage, you’ll be asked for different pieces of documentation for review. Your mortgage banker will tell you exactly what information is needed.
Underwriting
At this stage, your application will be reviewed to ensure that the home and property are as described, and that you have the financial ability to
repay the home loan.
Closing
You’re almost there! During this final step, you, the seller(s), your attorney and mortgage banker all will meet to review and sign loan documents. Once complete, you officially will be a homeowner.
Have a question about your first payment? EMAIL US or call us:
New Customers: If you have a question about your new mortgage or first payment, please call 877-788-3520, option 3.
Existing Customers: If you have a question about your existing mortgage, please call 877-788-3520, option 4 or 855-527-8408.
Make Payments Online
Already have a mortgage with The Federal Savings Bank? You may be eligible to make payments online through our Convenient Payment Portal!
We have a convenient way of making your mortgage payments online! Click the link below to proceed to our Payment Portal.
First time users, please click the "Payment Portal" link below and then click "Registration".
For return users click the "Payment Portal" link below and login. You can also retrieve your user name or reset your password if needed.
PLEASE NOTE: Not all mortgages with The Federal Savings Bank are eligible for online payment.
If you are unable to make an online payment, send a check or money order to the address below. Include your first payment letter from your closing with the check.
The Federal Savings Bank
ATTN: Loan Servicing
300 N. Elizabeth St. #3E
Chicago, IL 60607
Upload or eSign Mortgage Documents
If you are working with one of our Mortgage Bankers and need to login to our Borrower Portal to upload or eSign mortgage documents, click the “Borrower Portal" link below. Then use your existing login information, or create a new login. Note that your Banker needs to send you an invitation email to link your login account with your current mortgage application before you see any instructions in the Borrower Portal.