Summer Long comes to The Federal Saving Bank with over 6 years’ experience in the area of residential lending. She has worked for very large banking institutions that allowed her to become very verse in various types of programs and has received many awards for her efforts and talent. Summer’s area of expertise include, but are not limited to: Mortgage loan product-VA, FHA, Conforming and Nonconforming loans, Line of business â€“ Purchase and Refinance Transactions, Serving clients extensively through product knowledge and superb customer service. She also works diligently to build relationships with her new Clients, Realtors and Title companies.
Summer relocated to Scottsdale AZ 8 years ago seeking to further her career in a warmer climate after graduating from Ball State University with a social science degree. Summer joined the Federal Savings Bank because she believed in their mission and saw an opportunity to offer great lending products with exceptional pricing and provide a better customer experience for her clients. She treats every customer like she would expect to be treated if she were making a major investment like buying a home or refinancing a home.
The core of Summer’s character in both her professional and personal life is a positive attitude. She is a strong communicator, team player and value quality work. Her diverse background serves as a strong influence in her ability to work with a wide variety of individuals and sometimes in complex situations. In Summer’s spare time she enjoys working out, dancing and taking care of her beautiful Shih Tzu Lexi, who is definitely one of kind!
I must say that you did an awesome job and Devone and I appreciate your services.
Thank You for all the help you provided in refinancing our home not only to get a lower payment but to also have some repairs completed. The service you provided was nothing less than professional and timely, all questions and request that we has were answered with little to no delay in the loan process. The compassion that was shown and the friendliness in your service was top notch and irreproachable. I would highly recommend you and your bank to anyone that I know looking for a home loan. Thank you again for taking care of our home loans needs and our refinance.
Hello Ms. Summer, I want you to know that I am and I was extremely happy with your service. You placed me at ease right from the beginning. I was very skeptical of the loan and I was concerned that things would not turn out right but your assuring voice and demeanor stilled my fear. I thank you for the patient way that you explained things to me by breaking down what I felt were at times complex issues into individual understandable parts. Your text messages always came at the right time and were very encouraging. Thank you. There are many who work in jobs where they deal with people but they have no bedside manner; you are not that type of person. You have the unique ability to place a person at ease and then make them feel like you are their sister. I wanted my loan to approved because I needed the money but also because I viewed the loan as being indicative of your ability. Thank you for your help, for your calmness and for making me feel like I was the most important client you have ever had. God bless you.
I was skeptical at first of doing my refinance over the phone and Summer took away any apprehension that I had. She always answered any questions that I had in a timely manner. I never had to wait long for her to get back with me. She is very knowledgeable about what she does and does it with a great attitude. She is always kind and courteous. I really appreciated doing business with her. The process was quick and there were no hang ups with the paperwork. I would highly recommend her to anyone that is thinking about doing business with her.
Summer is a very knowledgeable banker. I really enjoyed working with her. The issues we had with the loan process had to do with state title issues and the fact that I am retired. Thank you, Summer, for your time and effort in completing my loan. You made me feel unique.