

877-788-3520, Option 5
10 a.m. to 6 p.m. (Eastern)
Monday-Friday
APR - APRs range from 5.50% to 35.18% with automatic electronic transfers from your bank account. The APR reflects your interest rate and loan origination fee. Your APR may be higher due to a $5 fee, per payment, if you elect to make payments by any means other than automatic electronic transfers. Your actual rate depends upon credit score, loan amount, loan term, and credit usage and history.
Eligibility Criteria - A borrower must be at least 18 years old; be a U.S. citizen or permanent resident alien in an eligible state (including the resident of an eligible state who serves in the Armed Forces); meet eligibility requirements such as income and credit thresholds; and provide a valid social security number, email address, U.S. bank account, and in some circumstances documentation verifying identity and/or income.
You may be ineligible for a loan if: (1) you no longer meet our criteria when your application is processed; (2) you have already initiated or completed a loan application with The Federal Savings Bank; (3) your application is incomplete, inaccurate or unverifiable; or (4) you are outside the eligible jurisdictions in which the loans are offered.
{ Pay Your Mortgage Loan Online }
If you are unable to make an online payment, send a check or money order to the address below. Include your first payment letter from your closing with the check.
The Federal Savings Bank
ATTN: Loan Servicing
4120 W Diversey Ave STE C501
Chicago, IL 60639-2399
If you are working with one of our Mortgage Bankers and need to login to our Borrower Portal to upload your records or eSign mortgage documents, click the “Borrower Portal" link below. Then login to the portal using the email address you have provided to the Mortgage Banker. If you have not used this portal system before, when your Mortgage Banker sends your loan to the Borrower Portal, you will receive an email with a link to connect to the portal. You can then register your email address and setup a password. Using the right email will connect you to your loan in the Borrower Portal and you can then upload or eSign documents.
{ Checking, Savings, & CDs }
Confirm or reject unusual purchases with the ease of a text message. Simply text back to confirm or deny the transaction. It's simple, quick and easy.
Click here to watch the Two-Way Text Alert informational video or call (877) 788-3520 to enroll.