Consumer Information on Identity Theft

Have a question about your first payment? EMAIL US or:

1. If you are a new customer with The Federal Savings Bank and have a question about your new mortgage or first payment, please call 877-788-3520, option 3.
2. If you are an existing customer with The Federal Savings Bank and have a question about your existing mortgage, please call 877-788-3520, option 4 or 855-527-8408.

Already have a mortgage with The Federal Savings Bank? You may be eligible to make payments online!

We have a convenient way of making your mortgage payments online! Click the link below to proceed to our Payment Portal.

First time users, please click the "Make a Payment" link below and then click "Registration".

For return users click the "Make a Payment" link below and then click the "sign in to account" button.

If you are unable to make an online payment, send in a check or money order to our National Loan Production Office in Chicago, using your first payment letter from your closing.

The Federal Savings Bank
ATTN: Loan Servicing
300 N. Elizabeth St. #3E
Chicago, IL 60607

Make A PAYMENT