I am most satisfied with all the staff and was treated like a VIP from start to finish. Thank you all!
- Alejandro H
My banker, Siomara, was awesome she explained everything to me in professional manner she was always there for my I will call her any time after hours weekends nights morning she will answer me. I had a pleasant time working with her and I will recommend her to everyone that I know who's looking to get a loan.
- Amjad J
We were really blessed that the realtor referred us to this company. We are really grateful to Siomara Barboza and her team (Lina, Kenia and the rest of the staff). They are just amazing. We congratulate The Veteran Federal Bank for having such an amazing staff.
- Angel Verdial
Por diferentes razones no habíamos podido escribirte, pero no quisimos dejar pasar un día mas para agradecerte por la amabilidad y el profesionalismo con que nos atendiste siempre, la verdad es que en todo momento nos sentimos con mucha confianza para plantearte nuestras dudas acerca del proceso para adquirir el préstamo y nos explicaste paso por paso cada una de las etapas que este tuvo. También queremos felicitarte por el extraordinario trabajo que realizas y hacerte saber que no dudaríamos en recomendarte con cualquiera de nuestros familiares y amigos para que puedas ayudarlos como lo has hecho con nosotros.
Gracias a Dios hoy en dia nuestro sueno de comprar una casa se hizo realidad y tu fuiste parte importante para lograr ese sueno. Mil gracias !!!!!! Que Dios te bendiga siempre!!!
- Byron H.
Siomara was a DREAM to work with. We had left for a pre-planned vacation while in the middle of trying to lock everything down with a condo purchase and Siomara walked us through al! The paperwork via phone while we did everything off of the Hotel computers. Once everything was submitted, she told us to enjoy every minute of our vacation and she would take care of it from there, which was a huge relief! Once we returned, we met with her to go over more information about the loan process. She was EXTREMELY patient, she repeated things we were confused about and answered all of our questions. She was very thorough and did everything she could to make us feel comfortable and secure with the purchase and the payments. Following this, she stayed in contact with us via email chains with our real estate agent and lawyer. Having everyone on the same page made everything less stressful for us. Siomara even came to our closing and STAYED the entire time. l had heard from many that your loan officer almost never comes to the closing, but she was there and supportive and amazing the entire time. I literally have a magnet with her info on my fridge so I can easily pass along her info to my friends and family.
- Carolyn C
You and your team once again did an amazing job!! You absolutely crushed the entire process and exceeded all expectations!! You make is so easy but I know it is a tremendous amount of work behind the scenes.
- Jeff K
You were beyond great during this process and very knowledgeable! I felt very comfortable working with you and your staff and it was very stress free. I am enjoying the house and I'm glad that I made the decision to become a homeowner!
- Jessica McG
Siomara made a difficult process look very easy. With her expertise and her supportive team she was able to assist me with the financing of my 2 flat and complete the transaction in less than 3 weeks! I was originally working with a mortgage consultant at another company where they had me chasing conditions and verifications of employment for almost 3 months before I nearly lost the property and gave up. I was told I needed to contact a professional mortgage banker named Siomara. I am so thankful I did and will be forever appreciative of her hard work and diligence throughout the process.
- Johny D
Siomara was like a good and trusted friend guiding me through the home buying process. Each staff member that I worked with was friendly, knowledgeable and very professional.
- Sharon A
This letter is being written to share my great experience working with The Federal Savings Bank in Chicago, IL. The Vice-President of Mortgage Lending, Siomara Barboza, was incredible at her job and must have a great team behind her to be able to help me so much. Siomara and her team worked very quickly and professionally and helped me get a 30 year fixed loan when others could not.
I was denied previously by a lender due to the condos total investment concentration and no matter what they did they could not get me a 30 year fixed loan. I thought my hopes of buying this home was ended until I contacted Siomara and she took over. Within a couple short days she called me back and said that The Federal Savings Bank could get me a 30 year fixed loan at a great rate.
- Troy F
I would like to thank you and express my deep appreciation for your services in my refinancing the loan on my house. I am grateful for your taking the time to discuss and meticulously explore the best options for me, explaining every single number and detail, and guide and advise me beyond the loan itself. As you know, to me, the refinancing of the loan was too serious of a matter to handle online, over the phone and impersonally communicating with some distant loan officer, who is knows where in this big and wide country. I had spoken to my long time banker regarding this concern of mine. My banker had recommended you and spoke very highly of you.
- Vesna K