I was referred to Shaun by a coworker who worked with him in the past on closing a home refinance loan. He is highly professional and knowledgeable and did an exceptional job on finding me the best rate. He also took the time to explain things to me in a way I could understand. I was able to call or email him anytime and the times I couldn't reach him I always got a reply very quick.
I've never thought I could have such a pleasant experience refinancing my home.
I would really recommend him to all my friends and family.
- Cecilia C
Shaun and his team were suggested to me when the "Tricky" International Visa type situations occur and boy did he deliver. His knowledge of the right Loan product that would suit our situation was impressive. Having come from New Zealand where things are processed differently, Shaun did an excellent job in explaining the process and provide us the confidence he would deliver what we were looking for. His promptness in coming back with our queries was the most impressive point. Weekends, late at night or one of his staff.
We had curve balls and his professionalism is dealing with the Brokers and navigating through the process was 10/10.
The ease of use to upload the documents was a breeze and sections well organized. They were not over the top documents to provide. I can tell he is very well respected with the under writers. Review full review on Zillow
- Dean M
Shaun was recommended to me by another broker friend who could not assist with our refinance while she was switching jobs. I was worried about using someone else besides our friend but Shaun answered all of my questions throughout the entire process.
I would highly recommend Shaun and Federal Savings Bank.
- Emily M
I have known Mr. Shaun Meller for over 4 years. He exemplifies the highest standard in assisting one in all financial matters concerning purchasing property in the New York area. He has assisted me through two loans which were complicated and time consuming. He made the process clear and understandable. He took the worry and frustration out of the "mix" that can be part of obtaining financing. My regards and respect for Mr. Meller cannot be overstated.
- Kevin R
In the last 12 months, I refinanced one loan and secured a new mortgage with Shaun's diligent and knowledgeable support. My situation was extremely complex, and despite this, Shaun worked closely with me to find the best solutions. He was always responsive and if he didn't know an answer off the top of his head, he found one very quickly. I would work with Shaun a 3rd time if I could! I highly recommend his services.
- Kirsten K
My experience working with Shaun was exceptionally pleasant. Shaun is very knowledgeable, answering all of my questions in clear terms and guiding me through the refinance process step-by-step. Because of my work schedule, we communicated almost exclusively through email. I was very impressed with his responsiveness regardless of time or day, even late into the night! As for the process, I effortlessly completed my refinancing online, which was surprisingly straightforward and convenient. All throughout, Shaun has been courteous and patient, and he’d be my top recommendation without question to others for their financing needs. See the full review on Zillow
- Lawrence Y
Extremely Diligent and Knowledgeable Professional!
Shaun was recommended to us by our real estate broker. I was thoroughly impressed by Shaun's diligence and professionalism. He made the mortgaging process very seamless and efficient. I was also impressed with the entire information gathering process online. All I had to do was Scan and upload all of the requirements right to their secure website! I did not have to go to a bank at all to submit paperwork. Shaun also answered all of the questions I had promptly, and provided a very good, competitive interest rate. We completed the mortgaging process fairly quickly. Again Kudos to Shaun for doing a great job and I would highly recommend Shaun and The Federal Savings Bank for your mortgaging needs.
Review posted at: https://www.zillow.com/lender-profile/Shaun%20Meller/#reviews
I was extremely impressed with Shaun's responsiveness and knowledge. His email communication was quick and thorough and I was able to get him on the phone whenever I had questions. He was extremely helpful and made the refinancing of our mortgage a smooth process. I highly recommend Shaun.
- Melissa S
Shaun was recommended to us by our real estate broker. I was thoroughly impressed by Shaun's diligence and professionalism. He made the mortgaging process very seamless and efficient. I was also impressed with the entire information gathering process online. All I had to do was Scan and upload all of the requirements right to their secure website! I did not have to go to a bank at all to submit paperwork. Shaun also answered all of the questions I had promptly, and provided a very good, competitive interest rate. We completed the mortgaging process fairly quickly. Again Kudos to Shaun for doing a great job and I would highly recommend Shaun and The Federal Savings Bank for your mortgaging needs. See review here on Zillow
- Peter T
Shaun was the reason why I was able to obtain a mortgage for my current home. He answered every question that I had asked and broke it down for me to a very understandable degree.
Not only did he walk me through every step and made sure that all of my information that the underwater needed was submitted correctly, he even showed up at the closing to congratulate me on my purchase.
I will definitely use Shaun in the future and won't hesitate to refer him to anyone looking for his services.
- Pier D
Shaun Meller refinanced our mortgage for us at a considerable monthly savings. We had a target percentage which we wanted to refinance our loan for and he exceeded our expectations which made the process very well worth the effort. Shaun Meller was extremely responsive both by phone and by email. Often our questions and requests were answered almost immediately. He was very private, respectful and kept the process moving quickly so we could maximally achieve our financial goals. Shaun Meller was easy to work with, highly efficient and I would strongly recommend him for any mortgage/loan needs and products.
- Roberta F
Shaun assisted my wife and me in securing a loan for the purchase of our first home. Our needs were extremely unique, given that we made the purchase from outside of the US and didn't have a credit history here. His creativity, flexibility and desire to help were all a great testament to his abilities & his professionalism.
- Tim R