Paul Ortega Photo

Paul Ortega

Vice President


The Federal Savings Bank is focused on delivering extremely high customer satisfaction. We have the ability to customize our loans for the specific goals and needs of our borrowers, at the lowest interest rates. We have the ability to control the entire mortgage process from origination, processing, underwriting, closing and funding.

The Federal Savings Bank would like to welcome Paul J Ortega as a part of their mortgage banking team. Paul brings nearly 15 years of lending experience with him to The Federal Savings Bank, ranging from local to nationwide lending. Paul earned a reputation for honesty, integrity, and above all else, delivering the highest level of customer service to his clients. Paul is fluent in Spanish. He will use his expertise to guide you through the purchase or refinance process to gain approval quickly and painlessly. For most people, a home is the largest financial asset they will ever own, and it is important to work with a professional who understands that.

When he is not working, Paul loves spending time with family and friends. Paul was born and raised in Chicago where he still resides. Paul enjoys biking, playing the bass guitar and attending concerts.


My experience with the team that service made for fantastic especially Paul.

- Albert M
Appreciate Paul Ortega and his support of our loan process.

- Alvin C
I will gladly do business with you again Paul! Professional, timely and honest! PERFECT!

- Amy H
Paul Ortega is excellent made this refinancing experience very enjoyable and easy process. Thank you I highly recommend him.

- Benjamin Q
Paul Ortega was one of the best mortgage people I have ever worked with. He was very specific with what was needed, he was very succinct in his and my expectations and he was one of the most personable people I have dealt with. Kudos to Paul and his team for making my experience in refinancing the most pleasurable. I raise my glass to Paul and to the company.

- Charles C
Thank you for everything Paul! It was a rather easy process and I'm thankful for that with my busy schedule.

- Cristina B.
Paul Ortega is the very best of all that I have worked with in the past.He is honest and very knowledgeable about the process and he kept me informed and comfortable with the process. I will recommend him and his company to all my friends and others.

- Curtis F.
Paul was very helpful and always on top of every thing . He did a great job for my wife and I.

- Daniel N
Paul Ortega is great to work with, we closed in less than thirty days. He always returned my calls and addressed my issues. He worked closely with the loan officer Duston Mol and the two of them earned my business. My wife and I agreed this was the best closing we have ever had. Thank you, from a very happy customer!

- David H
Thanks Paul. It's been great working with you.

- David M
Thank you very much, Paul. You were a pleasure to work with as well! This has been a wonderful experience from start to finish. You consistently kept us informed where we were in the process and explained everything clearly along the way. We will be sure to keep you in mind for any future needs and will not hesitate to recommend you and your company to our friends and family!

- Deborah C
Paul Ortega is awesome! Very helpful and very informative. Kept me in touch and up to date on every move. Thank you very much.

- Della B
Paul Ortega always returned every telephone call. He helped us through all the electronic signings and any problems working through the paper work.

- Donald B
Paul made my home loan process very easy.

- Donald B
I thank you Paul for all your help in getting me not only a better rate but the timing from application to closing was very efficient.

- Dwayne B
We had the best loan officer in Paul Ortega. He did outstanding.

- Earl N
Great company I'm a disable vet and I like dealing with a company that is owned by vets. I had a great experience with Paul Ortega.

- Earl N
I am very satisfied with the overall transaction of the loan process. Thank you Paul for your quick response and for being there for me through out the loan procedure and looking forward to doing business with you. God bless you.

- Elie I
The loan officer was very pleasant to work with and got back to me with any questions that I had.

- Eric C
Great dealing with your company.

- Ford D
The streamlined refi process of federal savings bank was impressive and smooth to follow along. On top of that we felt our mortgage bank Paul Ortega went above and beyond anything else we've experienced during a refi process. He was on top of everything during the entire process and was a pleasure to work with.

- Francesca H
Paul was awesome to work with, anticipated my needs and questions. Has awesome personality and fun. Paul Ortega gets a very large gold star from me all around. Awesome guy.

- Gary A
Paul Ortega made this process very easy and we had total confidence in him.

- George C
Great service timing was perfect for me

- Howard S
Paul worked with me, kept me up to date on the process as it went along. Good to work with!

- James B
We are very happy with the experience! Paul Ortega was very nice and answered any and all questions we had!! Thank you again!

- James H
Paul was outstanding. When I would think all is lost he reassured me we were going to get through it. He was a God sent through it all. May blessings pour on him as much as he has us through this long process . Thanks Paul for such amazing attitude threw it all. God bless!

- James N
It has been a pleasure working with you. Outstanding service. Thank you so much.

- Janet L
Thanks Paul. You made things very easy and are a good guy to work with. I really appreciate this.

- Jason M
Paul Ortega is a huge company asset. I don't think I've ever dealt with someone who has been so patient and willing to help. What a blessing. Paul quickly took over the new process and made the transaction happen as another it has possible even with a few bumps along the way and the high volume of other loans due to the low rates. I felt comfortable and confident knowing at singing knowing that Paul had done an exceptional job to make a stressful process very simple and was for us. I highly recommend him for his professionalism, friendliness, and personable nature. Just a great guy to work with when taking advantage of the low rates these days.

- Jeramy W
Paul Ortega was excellent, had an answer for everything ! Most seamless Mortgage Transaction I've ever experienced.

- John K
Thank you Paul! It was a pleasure working with you as well. I greatly appreciated the fine service provided by you and your team. I will definitely keep you in mind if I have any further needs. Thanks again.

- John K
I' would be remiss if I did not call out the outstanding work Mr. Paul Ortega did during the loan process. A friend of mine had secured a mortgage through The Federal Savings Bank and Paul. He provided me Paul's contact information. From the first call through the final closing Mr. Ortega was "top notch"! He was highly professional, knowledgeable, and prompt. He is a true asset to your Team. He truly deserves to be recognized for his outstanding work. I have already provided his contact information to 4 of my colleagues. Give this professional a bonus!

- John & Ellyn M
Paul Ortega is great to work with.

- Joshua G
Paul was very helpful and patient.

- Juan O
I really appreciate the time taken to alleviate my concerns about fraud and the high communication through the whole process.

- Kenneth N
Thank you so much, Paul! Your help definitely made the refinancing process simple to navigate.

- Kirsten M
Paul and his folks at the bank did a fantastic job helping me do this re-finance. Everything went perfectly and we closed on time and as planned. Thanks Paul and all those who helped us pull this off.

- Larry H
Paul did a great job sorting out this mortgage. He was most helpful and very easy to work with. He did a great job of keeping me informed of every step of the process. I am completely and totally satisfied with the way Paul handled my mortgage. I would feel very confident to have him do a future transaction.

- Larry H
Paul did a great job as usual. This is the second time he has been my loan officer. Very satisfied with Paul and your company.

- Larry H
Paul and his folks at the bank did a fantastic job helping me do this re-finance. Everything went perfectly and we closed on time and as planned. Thanks Paul and all those who helped us pull this off!

- Larry Horton
Paul was great and so very helpful, just great doing business with him!

- Laura H
Paul was great and so very helpful, just great doing business with him.

- Laura H
It was great working with Paul! He answered our questions promptly and always answered the phone, even when it was late at night. He was very responsive and a very respectable man. Great doing business with him!

- Laura H
Paul Ortega Provided excellent service throughout this process. When I had a question he promptly returned my email and usually followed with a phone call to let me know what was needed and what was going on through the entire process. Another member of the team handling or refinance, Anna, was also very helpful in keeping the process moving. You should be proud of the work Paul and his team are doing on behalf of your company.

- Lawrence C
Thanks Paul. It was a pleasure working with you.

- Marianne S
Wonderful experience with weekly calls with updates! Efficient and expertise of the banker and staff were excellent!!

- Marilyn W
Thank you 😊! Having you call every week during the process was very helpful and made it a positive experience for me! Stay healthy and safe!

- Marilyn W
You made the experience easy and loved working with you! The weekly calls were great! I’ll pass on your name and number to other family and friends!

- Marilyn W
Thank you very much for helping me. I really appreciate everything you all had done for me.

- Mark R
Paul was the best always professional and patient with all my questions and concerns.

- Mary H
Paul and the lender folks were amazing to deal with Paul also handled my neighbor who refinanced his house as well. Such a great employee and I was blessed to have him during this process!

- Michael A
I inquired about VA loans on line and Paul called. I was impressed by his knowledge and general attitude. He remained in touch until we needed a mortgage and I called him. Good man.

- Michael M
Thank you for everything Paul! I appreciate your hard work and attention to detail you put in in handling my case.

- Nathan H
In 4 years, I've refinanced 3 time because of him alone. I have also already forwarded my friends personally to deal with him directly. Will not speak to anyone else except Mr. Ortega when it comes to my house. A++++

- Nathan H
Thank you! We appreciate your professional expertise and the smooth procedure to closing.

- Pat C
Thanks for everything. I am happy to refer you if I know of anyone looking for a loan.

- Paul G
Paul was very helpful and pleasant to work with!!!!

- Ralph B
Loan officer was excellent. He kept me very informed.

- Randolph H
Paul was outstanding. He kept me up to date throughout the whole process. I will highly recommend him to my friends and family whenever they need financial assistance in the future.

- Richard M
The process was handled quickly and professionally. Paul is courteous and professional, he is very knowledgeable and maintains good, open lines of communication.

- Ricky F
Mr. Ortega was a pleasant person to work with.

- Robert D.
Paul Ortega kept me informed on everything , called me right away and explained to me on what was next I needed to do , very polite.

- Roger E
Thank you so much, Paul! This was a very smooth experience, and I'll recommend you to anyone who asks.

- Sarah P
We appreciate your courtesy and your promptness to all our phone calls and all of our questions. Thank you for such a good customer service.

- Spencer M
I appreciate your help on the process! And will keep you in mind for future needs.

- T.J. L.
Paul Ortega is a great asset to your team!

- Todd N
I will definitely recommend Paul to my friends/fellow veterans. Great service all around!

- Tom M
My loan officer was Paul Ortega and he was so great he help me all the way through this process. A big thank you to all.

- Tyrone J
Paul, was very courteous and professional.

- Varmelle B
Thank you so much for your assistance with the refinance. Your diligence and professionalism is greatly appreciated.

- Vermelle B