Thank you Mike. We appreciated your constant contact with us. The weekly and sometimes daily updates were so appreciated. You met our expectations of great customer service.
- Amanda G
Everything was perfect and we couldn't be more pleased. Thank you Mike and team!
- Andre T
My loan processor Mike Ali, was the best. He explained all issues and questions with great knowledge.
- Cedric H.
Mike Al-Ali was fantastic. He made the process really easy and smooth. I would definitely do business with him again.
- Erik W
Mike Al Ali is great at what he does. He is an asset to his company.
- George P.
Barbara, and I wanted to express our warmest gratitude for all the work you did on our re-finance.
Working with you was a pleasure, you were always available when we needed you. The experience was great.
Your work ethic is EXCELLENT!
Thank you, again, we look forward to working with you again in the future.
- George P.
The whole process was done quick. Great service.
- Jerry D.
Our refinance loan closed last night and I wanted to let you know what a terrific job Mike Al-Ali did in working with me and my wife. He was kind, patient, and persistent in the face our distrust and delaying. Your other staff members at the other stages did a nice job too. Mike was wonderful.
Thank you to Federal Savings Bank for the refinance. It will improve our cash flows tremendously.
- Jim M
We can honestly say it was a great pleasure to have Mike Al-Ali to help us. He was both professional and knowledgeable about V.A. Financial Services. He worked closely with us keeping us informed of every step that was being taken to secure us a loan.
We had only to provide a few documents and Mike took care of everything else. We are pleased and appreciate what Mike did for us.
- Joseph and Margaret
The whole experience of refinancing was made very easy. We didn't expect the process to be so quick. I think it took like 3 weeks. You were very informative on the process and very professional, thanks for making this process a pleasant one.
- Joshua A
I want to thank you and your team for a seamless and timely process in refinancing our home. We have been able to save nearly 400.00 a month on our house payment which is incredible. I have never worked with a more supportive and expeditious financial institution. Thanks so much to all of you for the work you have done on our behalf.
- Kathy and RJ T
I just wanted to reach out to you and personally thank you for the great experience I had during the purchase of my home. You helped me through this process to make sure that it was as easy as possible. You also made this as quick as possible. I truly do appreciate all your hard work on my loan and appreciate everything you have done for us! Thanks for helping us with the purchase of our new home! I would highly recommend you in the future!
- Katie Z
I want to thank you for the assistance you gave me during the loan process. You were there to answer every question, kept me updated on each and every step along the way, and The Federal Savings Bank processed my loan in an amazingly timely manner. I could not have asked for a better loan officer or bank. Keep up the good work.
- Mary D
Your service was pipen good, very good. Thank you!
- Ray and Holly O
I was quite pleased with the service I received. If I had a question it got answered promptly.
- Raymond B
Regarding the below e-mail traffic, what I appreciate most about working with you is your level of communication with us. You have been very prompt in returning calls and responding to e-mail requests. Your efforts have made the process much more simpler than I expected. Please do not change your routine. Thank you.
- Terry B.
My wife and I recently refinanced my VA loan thru The Federal Savings Bank. Mike Ali was an incredible help for us in getting a lower interest rate on our home. TFSB..Hoo-Ruh!
- Tommy W