Outstanding, public relations, hands on with my needs. I am very satisfied with re-fi.
- Anthony C.
It was a surprise to receive an offer/rate better than the one we just closed on by another bank. Thank you
- Bruce G
It was a pleasure working with Michael Potolicchio. Thank you for putting up with me and reassuring me along the way.
- Carol B
It has been a pleasure working with Michael. He is first class!
- Charles T.
Michael did an outstanding job!
- David S.
Mr Potolicchio was very professional. Every thing went smoother and faster than I anticipated. Will definitely mention this company to friends and coworkers.
- Freddie G.
Our experience in the mortgage refinance process completely exceeded our expectations. Mr. Michael Potolicchio by far, has provided the best customer service experience we ever had. He is the epitome of what customer service entails. He was truly professional, knowledgeable, prompt, and always available to answer all our questions. Again, best customer service experience. Thank you for all your help. The Guerra family is truly grateful.
- Joshua G.
Recently my husband and I refinanced our mortgage with Federal Savings. I am a former Bank Vice President and was extremely happy with the level of service that we received during the process. Our Mortgage Banker was Michael Potolicchio. It was such a pleasure to work with Michael. He made a process that is usually extremely stressful much easier. Michael was available to me whenever I needed him.
I'm sure that you are aware that you have an outstanding Mortgage Banker in Michael, but he gives an extra level of service. He truly cares and made me feel like we were the only clients that he was working with.
I would recommend The Federal Savings Bank to friends or family and give them Michael's direct phone number.
- Margaret D.
It was a pleasure to work with Michael, no surprises and very professional and transparent.
- Mark B
MICHAEL POTOLICCHIO is the ONLY reason I did business with you. This man is a gem! Your company is lucky and privileged to employ a man with his talents. I am very difficult to please and a hard sell on any topic. Mike proved time and again through logic; astute and comprehensive knowledge of his trade that I should do business with your bank. A person with dedication and the ability to articulate complex financial terms and information into vernacular form belongs on the board of directors of this bank. I will certainly recommend this financial institution to my fellow service members.
- Marshall P
Michael Potolicchio was great!
- Michael I
Michael Potolicchio from beginning to end up closing was very professional very knowledgeable and kept me abreast at all times status of my loan. Thank you very much Michael and your professional insight.
- Michael L
Michael Potolicchio did an outstanding job for us, he was always in contact with us throughout the whole process even while I was out of state for 2 weeks. I would highly recommend Michael to other people, Thank You Michael, job well done.
- Timothy L
A few months ago, I received a phone call from a gentleman from The Federal Savings Bank, his name was Michael Potolicchio. Michael called and explained he was calling to help people to refinance. I then thought about it & would see if I could do it. Michael then helped me with the application and explained everything to me thoroughly. As each day went on, Michael would inform me on every step that we were doing and how it was progressing. I am now refinanced, and my mortgage has gone down monthly. I give all the credit and thanks to Michael Potolicchio. I am very thankful he had called me and he was very professional, very available, & very positive, it went very smooth and made it all work out in a timely matter as he said it would. I thank you for your experienced professional mortgage broker. I would & will recommend Michael & The Federal Savings Bank to all family and friends. Thank you again.
- Vicki W.