Melissa Renteria Photo

Melissa Renteria

Vice President

NMLS#623458

Melissa has over twenty years experience in the banking industry. She has held many roles in her banking career from a teller to a relationship banker, loan processor to then a mortgage banker. Being a previous loan processor has helped her become an efficient mortgage banker which resulted in her being one of the top bankers with her previous company. She has a passion for helping people achieve their financial goals.

With over fifteen years of mortgage lending experience, she has the knowledge and expertise to educate and guide her clients along the mortgage process with ease and confidence. She prides herself with providing exceptional customer service and taking the time to understand her customer’s goals, finding the best financial solution to achieve their objective. Because of her extensive knowledge of available programs, problem solving skills and steadfast commitment to customer service, she will ensure you receive superior guidance as you pursue one of the most personal investments of your lifetime.

Melissa currently resides in Chicago’s western suburbs. When she is not working with customers, she enjoys spending quality time with her husband, five children and grandson. There is never a dull moment in her family’s home. She also loves shopping and planning the next party.

Testimonials

Melissa was very helpful in getting all the documents that were needed and very patient. She was very nice.

- Alma R
Going through a loan approval process can be very stressful but Melissa was able to make this a very easy process by explaining everything step and clearly identifying what needs to be done next.

- Ana R
Melissa was professional and responded to my questions quickly. She kept me informed of the status of the loan throughout the process. Thank you!

- Christine T
Melissa was an outstanding loan officer from start to finish. She answered all my questions in a timely manner and was always available when I needed her. This was my best loan experience ever. Thanks!

- Dexter H
I was almost done with the refinance with a company that says they prefer veterans, come to find out it was not completely true. The Federal Savings Bank saved me and found me a lower interest rate compared to any other company. I would definitely give this company a look see prior to looking anywhere else.

- Donald S
I would like to praise Melissa Renteria, my loan officer with The Federal Savings Bank, who had a very hands on approach in handling my application from beginning to even after the closing process was completed. Thank you, Melissa!

- Edward C
Melissa was awesome from start to finish. Her customer service was the best and I was very satisfied to be able to get the rate that we closed with. I will definitely refer friends and family!

- Frantz B
Hands down the best costumer service I have ever received. Mellissa went above and beyond to ensure our loan closed on time.

- George J
Melissa is awesome!

- Hunter S
Melissa was absolutely wonderful

- JANET S
Melissa was very understanding and helped make the process seamless. Thank you!

- Jose R
The complete process was amazing, I did not have to worry or stress knowing that Melissa was handling my file. Melissa was very helpful and made this buying process a piece of cake. Thank you again.

- Keila C
Good experience all through

- Maxwell B
Great team! Enjoyed working with them.

- Michael S
Melissa did an outstanding job for us. Really appreciated her knowledge and assistance.

- Robert L
Melissa was awesome

- Ronald M
I have to thank Melissa R. and the rest of the mortgage team. The communication was exceptional as was the customer support! I've had several mortgages over the years and never have I had a pleasant experience until this one. I'll be back for sure. Thank you so much Melissa!

- Shawna W
Not only was I completely satisfied with the services provided by Melisa Renteria, I referred not one but two people to her and they too are telling me how professional and helpful she has been.

- Thomas S
V.P. Melissa is an effective communicator, awesome customer service and I recommended a client to her! Recommend promotion to President!

- TOREZ H