I recently refinanced my home with a VA Loan through The Federal Savings Bank. Kevin Conner and the other staff that dealt with my loan processing were extremely professional. They were always helpful and readily available to answer any and all of my questions. I was very nervous going into this process, but with their help this turned out to be a pleasant, and rather easy experience.
- Andy N.
I want to take the time to thank you personally for your help through this process. I will admit I was a little hesitant in doing business with an out-of-town mortgage company instead of staying local but this process surpassed my expectations. I appreciate your quick response and even though we didn't get to meet in person I felt that you were always there when I needed you to answer a question. This made the loan process smoother than I thought it would be. Thanks again for your hard work. I will refer you to my family and friends for their mortgage needs.
- Betty and Leo J
Wife and I were on our last straw so to say with other mortgage companies, but was deeply moved on the sincerity and professionalism Federal Savings Bank offered from beginning to end!
- Billy D.
Kevin Conner performed very well and we are pleased with the whole process. Best mortgage loan process we have ever experienced.
- Christopher M.
Kevin Conner was very professional from the beginning to the end. This process was one of the BEST experiences financially that my husband and I have had in the 31 years we have been homeowners. All of our questions were answered, the electronic paperwork was extremely convenient and everything was done in a timely manner. We closed exactly when we were told. Kevin you are an "awesome" person.
- Darryl E
Very good service in all areas. MUCH BETTER than "engineered to amaze".
- Edward W
Mr. Conner did a superb job taking care of us throughout our refinance process. He was very informative and insightful. Great experience and would recommend him and the Federal Savings Bank to others.
- Edward W
Kevin Conner was and is absolutely fantastic to work with! We have referred several friends to him and has done an outstanding job helping them in anyway he can! He is our go to guy!
- Edward W.
Kevin Conner was wonderful. He was very understanding when I had so many questions and knew the process well. He was patient and respectful. I am a happy camper.
- Gary P
Good job, thanks Kevin! Its been a pleasure to work with you, so far the easiest loan I ever had.
- Glen H
Very pleased that I was given an opportunity to low my rate at no cost. A very smooth process. Thanks Kevin.
- Gregory C.
Process was easy, everything went smooth
- Jeffrey W.
Kevin Conner is an absolute professional and guided the entire process with ease. We were kept in the loop at all times and the electronic system made completing the paperwork very efficient.
- Justin M
Overall this loan has been the easiest and most professional loan experience in my adult life thanks to our Loan Officer Kevin Conner. I will be writing a thank you note to Kevin for his help, expertise and attention to detail.
- Larry M
Would definitely deal with this mortgage firm in the future.
- Larry M
Kevin Conner was excellent to work with for us. Terrific person and an asset for your company.
- Michael L
I just wanted to thank you for helping me through my loan process. As you know I had never done this before and was very unfamiliar with what was actually going to happen. You advised me and gave me suggestions and helped me every step of the way. This made it very comforting to me to have someone who understood the best way to proceed. After all was said and done, I was able to pay off all my debts owed and lower my mortgage at the same time. I cannot thank you enough for you being there for me every time I had a question and was concerned about something. Thank you for your patience, diligence and guidance.
- Mike J.
The closing went very smoothly. Thank you for making the re-fi so painless and professional -- you have been a real pleasure to work with and I hope you'll contact us if rates fall further in the future.
- Mildred M
From start to finish I had one person to manage the entire process, and because I had a single, responsive person always available the whole experience was as enjoyable as taking out a loan can be. I have had other experiences where I was shuffled from one loan officer to another without any briefing, but this time Kevin Conner made the whole process very easy and smooth. It was greatly appreciated.
- Patrick H
I could not be more happy with the loan process, the promises that were made to me, and the timeliness of the whole process. The communication from Kevin was excellent and he provided all the information that we requested.
- Raymond M
Mr. Conner was an exceptional loan officer. He led us thru the process and was always available immediately to answer any questions--even after the loan was signed. All I can say is that we would recommend Mr. Conner to anyone.
- Robert B
Kevin Connor was an absolute pleasure to work with and the transaction was better than my first mortgage experience.
- Tamara C
Kevin Conner was more than helpful. He was always there to answer our questions no matter what time of day it was. He would always let us know what was about to happen before it did so we weren't surprised or confused. He gave us precise, easy to understand instructions. We went into this with confidence knowing that Kevin would be there to step by step to help us. It was wonderful to work with Kevin.
- Todd J
Mr. Conner was the best! One aspect that stood out was he was always available for calls. Great job!
- Tommie C.
Kevin was very helpful to my husband and I. We thank him for all his help with refinancing. Thank you,
- Tony M
My wife and I had the best experience. Kevin was always there when we had questions or concerns about our loan. I am saving a lot of money and years with Kevin help.
- Troy A
Our experience could not have been better. We are very satisfied customers!
- William M