Jennifer Roe Photo

Jennifer Roe

Vice President


  • Chairman's Club
    2016, 2017
Jennifer Roe was born and raised in Novi, Michigan. She graduated with a Fire Science Degree in 1999, shortly after graduating she relocated to Scottsdale, Arizona to pursue a career in finance and mortgage lending. She joined The Federal Savings Bank with nearly a decade of experience, knowledge, and expertise in Harp, FHA, and VA loans. Jennifer is often recognized by her clients and referral partners for delivering exceptional service and comprehensive financial advice. Prior to joining The Federal Savings Bank, Jennifer worked for one of the nation's largest mortgage servicing companies and was a top producer during her time with the company.

Jennifer has had the opportunity to work with great people at some really great companies from small brokers to big banks to correspondent lenders of all sizes. She is thankful for the learning opportunities she received each step of the way. Jennifer prides herself on going the extra mile for each and every one of her clients. It is her goal to find the best product or financial solution for each client as well as ensure they are comfortable, informed, educated, and happy throughout the loan process.

Jennifer currently resides in Gilbert, Arizona with her fiancé and son. When she is not working, she loves traveling, hiking, staying active, football season, and spending quality time with family.


We appreciate everything Jennifer did for us. Her professionalism, knowledge and understanding made the whole process painless. We will definitely use her again & recommend her to our friends & family.

- Charles B
Wow! I can't say enough about Jennifer Roe and how helpful she was during this process! I wish all mortgages were this seamless and easy. Thank you for everything you do for my family both in and out of Arms!

- David R
Jen and her associates where very helpful, knowledgeable, and thorough through out the whole process.

- Gerald C
I have had many portages over the last 25 years. Without a doubt Jennifer Roe is the best I have ever dealt with. She is very knowledgeable and a pleasure to deal with. She is truly Awesome. My own bank drove me up the wall and my real estate agent had to call them and raise cane to get my mortgage done or I would have lost my earnest money. They also made several mistakes. Obviously I will never use my bank again. That did not happen with Jennifer. Thanks Jennifer

Jennifer Roe has been a tremendous help to me throughout the Refi process. Her knowledge was evident but her communication skills really made the difference for me. Her ability to breakdown the information, keep me updated on the status and extend her assistance to any question I had is noteworthy and deserving of recognition.

Please extend my appreciation to her for a job well done and I hope to Refi again in the future.

- Jonathan C
Ms. Jennifer Roe continues to communicate very well that translates to a smooth process.

- Jonathan C
Jenifer Roe was very knowledgeable, helpful and honest, this was my third time working with her.

Jennifer Roe, our loan officer, and her team (Kelli Foster, Kenneth Debit, etc.) provide exceptional service with our refinance loan, CLOSING in record time. They sure know their business and get things done. Jennifer Roe worked very diligently in order to bring the loan to CLOSING. She went above and beyond her duties to see our refinance transaction all the way through to its end by tracking all the details, as well as helping us in obtaining necessary documents. We thank you ALL for your dedication, commitment and pride in serving the US Veterans. GOD BLESS AMERICA. Paul and I do hope The Federal Savings Bank will be of continued trust and excellent service to us now and all the coming years, and by that token to our families and friends in the future. We'll spread the good news. Once again thank you very much.

- Paul M
If I could give Jennifer a higher score than perfect, I would. She became part of the family in this transaction, making herself available to us 24-7. We contacted her after hours, on weekends, and holidays, but she was always available, and without her we would never have gotten this home. She is my banker for life. Thank you!!!

- Ronald H
Jennifer Roe is outstanding at her job, she demonstrates a sincere and genuine concern for veterans and she is persistent, but kind, making sure that her customer is completely satisfied, with their loan options.

- William T