We recently finalized a veteran's refinance on our home loan. Jared Plonski handled the whole process with the utmost courtesy and professionalism. We never had to wait for a response to any questions that came up. We would do business with him again. Thank you again.
- A. Wayne and Mary T.
I want to thank you for making this process of refinancing my house a very good one. I appreciate all the communicating and keeping me informed of everything that was happening-that was awesome! With everything that was taking place here with my husband's surgery and all, I didn't have to worry about what was going on with the loan process because I knew you were on top of it. I thank you greatly for this experience and for making the loan happen-as I mentioned to you before, I normally don't take these phone calls, but somehow this one "felt" right, and I am so glad I trusted that instinct-again, thank you!!!
I look forward to working with you again in the future. All the best to you!
- Anne L
I was skeptical of refinancing at the time, but I was pleasantly surprised after speaking with Jared Plonski. The personal care that was given to me was excellent. Very professional, straight forward friendly service. Always responded in a timely manner worked around my job schedule. After going through this I would recommend this service to anyone, again thank you so very much “TOP NOTCH SERVICE TRIPLE AAA!”
- Anthony A.
My experience with you and your staff was professional, knowledgeable and a pleasure to converse with. I will recommended you to my friends to reduce their loan rates on their mortgage and to trust you completely.
- Augie M.
Working with Jared Plonski on our refi was an absolutely painless experience. Jared explained everything to us right up front and always, I mean always either picked up when we called or called us back immediately. He was pleasant and professional and we will always go to him for any needs we may have in the future. I will also be recommending him to all my friends and family. Thanks Jared!!!!!
- Bob B.
My mortgage refinance experience with The Federal Savings Bank was simple, stress free and very quick. Mr. Jared Plonski explained the process in great detail and was very honest with me from the very start. Mr. Plonski kept me updated at every step of the process. He was very quick to reply to all my questions. The process is streamlined, simple and quick. I had my answer in no time with very little effort on my part other than to furnish the documents required. The numbers were right on from the very beginning with no surprises at the end. I’m extremely satisfied with the customer service, professionalism and the experience. I wholeheartedly recommend The Federal Savings Bank and Mr. Jared Plonski and his team.
- Carmen C
Second time refinancing with The Federal Savings Bank and the experience was even better than the first time, and the first time was great. Jared Plonski is a true professional. He kept me informed every step of the way and took time to respond to every single question that I had. I’m very impressed with him and his company. Would recommend them 100% to anyone looking to refinance.
- Carmen C.
I am truly satisfied with the whole process at The Federal Savings Bank, Jared was great! He was able to do what he promised and more. He was prompt and took care of business. Thank you Jared Plonski and also to your team.
- Chris C.
I am so glad that I had the opportunity to work with Jared and Federal Savings Bank. I am totally satisfied and impressed with the entire process and promptness that was given to get my loan completed.
- Connie F
Big thanks to Jared for helping us with the refinancing our home! It is was great working with him and he made the process very easy.
- Cora U.
Thanks Jared, it was also a pleasure working with you, it good to work with someone that is trust worthy and honest. That's a rare quality in people these days.
- Dana and Cynthia
I would to like express how great the experience was working with you. You were always available to answer any questions that Cynthia or I had and we really appreciate that.
The whole refinance process was painless and we look forward to working with you in the future.
- Dana and Cynthia K.
I bought a house through a FHA loan in 7/2014. A reputable local mortgage broker assisted me to secure financing. In 3/2015, I was approached by The Federal Savings Bank for refinancing and I was very skeptical. However, Jared explained to me the recent FHA’s changes in the credit insurance and my monthly cost savings.
Although he was out of state, he was always accessible via email, phone and he was always available (including during the weekend) to address any concerns or questions my husband and I had. Being a banker myself, I could tell that he was highly experienced and a “straight shooter”.
Jared walked me through the process step by step, providing input and clarity and the whole process was seamless.
I enjoyed working with Jared, I consider him to be a credible professional with integrity and I recommend him highly for all real estate financing transactions.
- Debbie D
I appreciate the professionalism you and your team provided. The refinance process was smooth, carefree and quick. Everything you said was going to take place, took place. There were no surprises, mistakes or false claims as to what you can provide. I would use your services again and highly recommend to anyone that has the opportunity to refinance. A big thank you again.
- Derek L.
Jared, as you know I have had a great experience working with you in this refinance. I appreciate all your efforts to move the process along, and your continuous kindness when we encountered a small bump in the loan process. It seemed as though if I had a question, you could read my mind and would email or call me when before I could contact you. I thank you so much for all your help in answering all our questions, and keeping me updated through the process. You have been one of the best people I have ever worked with. You were always kind, thoughtful, and willing to go that extra mile for us. Thank you so much for every single day I worked with you on this loan. I have talked to many people about how great and seamless it was working with you. I wish you much success in your future. Take care and thanks again. You are definitely on my Christmas card list!
- Eydi J
My mortgage application process with The Federal Savings Bank was a smooth one. Jared was always there anytime I had a question. He was extremely knowledgeable; always having an immediate answer. There was minimal to no effort on my part. I can't imagine having an easier application process and closing. Thank you for worry and burden free experience!
- Gerald B
I have several House Loans and I must say thanks to Jared Plonski this one was the best of all, yes it took a little time but that was I had trouble finding certain papers that were needed. Thanks to Jared he helped me every step of the way and he did not give up on me this is the reason I will be sending several people to you for VA Loans.
- Hollis L.
Refinancing with Federal Savings Bank was a cinch! The process went smoothly and I was very happy they were able to help us. Many other banks weren't able to help us because of our complicated situation. All team members were competent and professional. They always replied quickly to my questions. Thanks!
- Janae A.
I would not hesitate at all at the opportunity to express what an excellent service and assistance you provided to help me refinance. You patiently walked me through every step, very thoroughly, and never made me feel that my file went unattended. Thank you so much Jared!
- Janice R.
Jared was extremely helpful and very courteous during the entire process. He was very quick to answer any questions I had. The entire process was very smooth. I would definitely work with Jared again on any future mortgage transactions.
- Jason S
Jared, I received your mailers for a while; but, never responded because it seemed too good to be true. I thought for sure that if I called, you would quote a much higher rate for our loan because, among other things, of the size of the loan.
When we considered refinancing, I thought I should at least give you a call to determine if what you represented in your flyers was true. I’m happy I did!!
-Speaking with local lenders, they indicated that this could not be done because of the size of our loan.
-Because of our experience in working with other lenders, we kept waiting for the other shoe to drop; yet, everything was EXACTLY as you represented from start to finish.
-We are so pleased that we worked with you because you are exceptionally experienced with our type of loan. Only a person with great experience could have quoted a rate and costs from our very first phone call and have it remain the same throughout the time we closed on our loan.
-Jared, I was so pleased with your services that I referred my own sister and her husband for you to help them with their new purchase. They too are exceptionally pleased with your work and your outstanding fixed interest rates.
If I run across anyone seeking a home mortgage, I will certainly refer them to you.
Thank you for all your hard work and for being true to your word.
- John C.
Jared and the others at The Federal Savings Bank were extremely personable, kind, knowledgeable, and patient. They made the refinancing process very low stress and simple. I truly enjoyed the experience.
- Kristin M
We were totally satisfied with the way we were treated regarding our refinance. Jared was great and we would recommend him and his team anytime.
- Larry and Diane P.
Hi Jared - thank you for everything. You and your team are awesome. If we ever had a question you would email us back even on your days off! Thanks again for everything.
- Larry and Diane P
My Federal Savings Bank experience was great. Jared Plonski helped me a lot and got me a better interest rate for my home loan. I would recommend their service to anyone.
- Latrisha W.
To whom it may concern: I would like to provide my review of the loan process I experienced with Jared Plonski of the Federal Savings Bank. The experience was quick and easy, completed as promised without borrow cash. I had my doubts as to the expeditious loan process but it went quicker than any mortgage in the past. Although, I didn't save much on my monthly payment, I was able to shorten the loan duration and add to the amount of principle being applied to my mortgage each month.
- Lonnie M.
It was a pleasure working with you. You were extremely responsive and made the experience comfortable. There were no tricks and no surprises.
- Louis S.
Yesterday I received the confirmation that my home loan had been completed. When I started I was reluctant, like most people are when working with their most expensive asset. However I was surprised. Jared Plonski, the representative, helped me not only to a smooth conclusion through his attention to detail but made me feel like a friend instead of another customer. Customer service is very important to me and Jared exceeded my expectations. I will recommend him to anyone who treasures others and there concerns like he does.
- Lovell H.
I'm a very satisfied customer! You skillfully and promptly answered every question I threw your way. You delivered on all of your promises and kept me in the loop on the loan process from the start to the end. It was a pleasure working with you. Best of luck in the future.
- Mahlon B.
I would like to thank you for helping me refinance my loan. It was really very nice working with you. You have been so helpful and it was nice to know that whenever I have a question you always have an answer for me. It nice to know that I was able to work with someone who has a lot of knowledge with his work. You were so accommodating also whenever I have a question i can call you anytime. I would definitely recommend you to my friends and relatives. Thank you for helping me.
- Maria R
I enjoyed working with Jared. He communicated well and made the whole process pretty stress-free. I will definitely refer Jared to any friends in the future.
- Matthew C
I appreciate your friendly and outstanding service. The quick processing time was extremely helpful and important. I will recommend you and your company in the future.
Thank you again
- Neil C
I had a great experience working with Jared and his team. The process was smooth and easy all the way through. Everything happened in exactly the time frame I was promised. He was easy to contact and great to work with. I'm very grateful for his help and the experience I had with him and his team.
- Nic G.
To sum up my experience, it was superb. You came through with everything you said you would. As a customer, you can't ask for anything more than that. Thank you so much for all the help.
- Nick S
Jared, Betty and I are very satisfied with you and your bank and the service we received from you. You were there every time we had a question and if not, called us back almost right away. We could not have asked for better service and have not gotten that from any bank on any issue before. Thanks again and when/if rates change to where it is beneficial to us, we trust that you will contact us and get us that better rate. Again, thank you for your assistance in getting this done. You can count on us referring others to you and your company in the future because we have never gotten service like that from anyone in the past. Do keep us in mind and if things do break in our favor do contact us. Have a nice Holiday season which is approaching quickly you and yours.
Talk to you in the future Jared.
- Paul and Betty R.
The service with Jared at The Federal Savings Bank was exceptional. Jared was very responsive to our questions and communicated very well via email and phone calls. I will refer Jared and The Federal Savings Bank to anyone looking for a lender with great customer service and who would go out of their way to ensure customer satisfaction through close.
- Ralph O.
Thanks to Jared from The Federal Savings Bank for a very easy refinance of our residence. He was consistent/timely with needed information and provided friendly reminders of needed documents. Having the entire process done via the internet made the process much less stressful. Thank you Jared for a great experience!
- Rudy G.
I want to say that it has been a pleasure working with Federal Savings and especially Jared Plonski on my father's refinance loan on his house.
Jared was a pleasure to work with. He always kept my father and I in the loop as to the status of what was going on step by step with the loan. He was always available to answer any questions my father and I had and always responded in a timely fashion.
The website was very user friendly and easy to use. Also, to be able to have my father do electronic signatures and have a Notary come to the house and bring the papers for him to sign without him having to go to an office was definitely a huge plus.
Federal Savings and Jared Plonski treated us very well and made our experience a very pleasant one. We will definitely be referring Federal Savings and Jared Plonski to our friends and family.
- Sandra H.
Thanks Jared for all your help! You have been on point and very informative as well as friendly and kind. This experience has been speedy and efficient I would definitely love working with you again! Thank you!
- Sara L
Thank you! You have made this process so easy and painless! I appreciate the fact that you gave me your contact information so that I could ask questions at any time. Your response time to my messages and emails were amazing and very much appreciated! Thank you for everything!
- Stacie B
My refinance was quick and easy! The process was very smooth. I highly recommend Jared and his team. They even came to me to sign all the final documents. It cannot get much easier then that.
- Theresa F
In purchasing my first property, it has been my good fortune to work with Jared Plonski and his colleagues at The Federal Savings Bank. Jared worked closely and tirelessly to obtain favorable terms for this purchase. He was very attentive to details and returned my calls/emails promptly. It is essential to have a lender with expertise, commitment and great “follow through.” Jared excels in all these areas and is very professional and timely. I will definitely go with The Federal Savings Bank for my next home purchase!
- Trevor D
I would like to say it was a pleasure working with Jared during this refinance process. He was very professional, honest and timely during the whole process. In the future if I need another refinance or property mortgage I will definitely be looking Jared up for his services.
- Vince B
Jared, thank you for helping refinance my home. I appreciate your expertise and professional knowledge and expedient closing on the loan. I will give anyone your number that is wanting to get a loan and highly recommend you and the bank. Thank you again!
- Walter F.
I personally thought me and my wife were a little rough as customers, just not trusting Jared and his team to get us the best loan. But Jared handled it like a professional and explained all of our loan documents throughly, even the competition(other bank offers), and I appreciated his efforts and him not getting offended at all as he worked and made sure we did indeed had the best loan we were comfortable with. So If the scale to rate him and this whole process was 1 to 10, with 10 being the best. Jared and his team(federal savings bank) and the timeliness of documents being online(e-signed), it definitely was a 10! Thanks and definitely will recommend you guys!
- Willie H.