Gina Madrid is a Mortgage Banker at The Federal Savings Bank. Prior to joining TFSB, Gina was hired in the finance sector 8 years ago starting as a teller, universal banker, then personal banker. Gina brings an in-depth knowledge of loan products, a sophisticated understanding about the financial market, and exceptional customer service skills. She cares for people and always seeks to build long term relationships with her clients.
Gina enrolled herself in a non-profit certificate program right out of high school. The program provided intensive bank career training and job placement upon completion of the course. She is now a guest speaker and mentor for the students getting into the finance workforce. Whether it’s helping clients get the financing to purchase a new home or refinancing an existing mortgage, Gina thrives on customer service. To ensure her clients feel comfortable and at ease with the entire home mortgage process, she works closely with each one from the application to the closing.
Gina lives in Chicago, IL. and has the tools and resources to assist clients throughout the U.S. Outside the office, Gina enjoys volunteering in the community, training for her 2nd marathon, traveling with her husband and time spent with her Rottweiler.