Gina Driessens was a joy to work with. Her knowledge, response times and overall care for my satisfaction made the process seamless. Gina is a world class professional and I look forward to using her and her company again when the need arises.
- Alonso P
I would like to thank Gina Driessens for all her assistance and guidance during our recent home re-finance process with Federal Savings Bank. Gina, was extremely personable, patient, and knowledgeable in each step of the process. It was a pleasure to have met Gina and work with her throughout this process. I would certainly recommend Gina and Federal Savings to all my colleagues and family who may be considering purchasing or re-financing their home.
Thank you Gina and thank you Federal Savings Bank.
- Craig S.
If you are looking for the best rate, best loan program, and best service possible, you must call Gina Driessens. Gina provided an incomparable level of knowledge, professionalism, and integrity. Gina's approach was honest and straight-forward; she was responsive and energetic; and delivered on her commitments in a timely and effective manner. She was always available to answer questions and mitigate concerns and was so personable that we truly felt like we had a friend working for (and with) us through the entire process.
Gina offered us the best rate possible and beat the top-tier lenders' rates and turn-around times! And with such a large number of lenders to shop, Gina was able to offer us several loan programs to fit our needs.
During the loan process, we encountered a few obstacles, but Gina was quick to respond and calmly helped us identify and resolve those issues. Her constant and consistent communications provided a sense of security and Gina took the time to explain each step so that what could have been a confusing process was simplified in terms that were understandable.
In addition to assisting with sourcing and securing the best possible loan, Gina's processing team was extremely proficient and she referred us to an exceptional Escrow Officer, completing the entire end-to-end process.
If you were referred to speak to Gina Driessens or you simply stumbled upon their website, count yourself lucky. You're in store for top-notch customer service and the lowest rates around. Give her a call or send an email and see for yourself.
- Dominga and Arnold B
EVERYTHING WAS DONE IN A TIMELY MANNER. IF I HAD ANY ISSUES WITH GINA ABOUT ANYTHING, SHE TOOK CARE OF IT PROMPTLY. SHE IS THE BEST MORTGAGE BANKER I HAVE EVER WORKED WITH !! IT WOULD BE AN HONOR TO DO BUSINESS WITH HER IN THE FUTURE.
- Jason M
I wanted to thank you for all your help and support with my refinance. You made it so easy for me by always being there to answer my questions and by walking me through all of the requirements and assisting me with all the paper work. I could not have gotten through it all without your help. It was a pleasure working with you and I truly appreciate your knowledge and focus. I would and will highly recommend you and your bank to my friends and family who are looking to refinance or are looking for a first time mortgage. Thanks again and I wish you much success in your future.
- Jean C.
Gina, has a gift in carry on a conversation over the phone. She was very detailed and and professional. She helped me a great deal, because my husband just passed away. She answered all my questions and explained the best rate. I checked around and she did me right. She always called promptly. I would tell other people about her.
- Jeanna C
It was great working with Gina. She was very patient with me and very helpful. She didn't waste any time getting back to me. Everything was clearly understood with clear details and all of the information was clear and to the point. It was a pleasure doing business with her. Thank you once again Gina for your integrity, character and excellent business ethics.
- Jerry L
This message is about Gina Driessens, Mortgage Banker at The Federal Savings Bank. I certainly enjoyed working with Gina. She was always positive and answered any questions that I had. She was very helpful and informed me frequently about the process of my loan. Gina is a very professional mortgage banker with on-the-spot responses to concerns/questions. She has helped me tremendously.
- Linda R.
I am writing this letter to Gina's Supervisor just to let him know how valuable she is. I have never done a refinance with so little stress and as fast as this one was (just ask my husband). Gina helped me through all the bumps on the computer and even gave me her cell number if I needed any help at night. I work grave yard, so I'm a sleep during the day. Gina was there when I needed her the most -even at 2AM in the morning when I needed to know where to send the last papers that didn't get signed on Monday. I feel that she should be recognized for her hard work and good personal service. You don't find that any more with companies.
- Margaret E.
Gina Driessens was very informative and explained everything step by step. It was a pleasure to work with someone with her expertise.
- Michael F
I feel 100% confident in your company and especially Gina. She is 100% committed and loyal in that she delivers even on her own time (email or text) after business hours and at 10 pm! Bravo!!
- Paul L
Gina Driessens was very professional, and honest! Would love to do business with her in the future.
- Shaun K
Gina Driessens, my mortgage banker was very helpful to me from the beginning of the process. She was very knowledgeable on the loan rates and was very patient with my while I made my decisions. I was very surprised as how quickly the process took. I will truly recommend her and The Federal Savings Bank to others in the future.
- Taya G
The Federal Savings Bank was very easy to work with and their representatives are very professional. I was very lucky to have Gina Driessens handle my re-finance. She worked with me every step of the way and made sure I understood everything that was taking place. I thought the whole process was going to be very difficult and hard to understand but TFSB and Gina proved me wrong. It was a great experience to work with her and TFSB. I will recommend their services to all my friends and family. Thanks Gina for making this an easy process for me. Semper Fi.
- Thomas S