I dreaded this process as I had not purchased a home in a long time. However, it went extremely well thanks to Earl Bailey who is phenomenal!! He was ALWAYS available -- day and night including on weekends to answer my questions. Although we never met in person, his professionalism, knowledge about my personal situation and empathy definitely exceeded my expectations! I truly appreciate all of the support I received -- especially since my loan was set to close in 30 days and went through as scheduled. Hats off to Earl Baily and his remarkable team!!
- Christine T
Andre and I would like to thank you for your services. We have been trying to purchase a condo for the last two year and the previous team that we had didn't know how to get this done. You worked fast and were very professional at all times, I don't think no one in the state of Illinois could have turn our dream of purchasing a condo into a success story but you.
You are greatly appreciate and I have already been telling my friends and even my previous realtor about you.
Keep up the good work, people like you are needed in this field.
- Denise and Andre M.
I am sending this correspondence to express my gratitude. It was a pleasure working with Earl Bailey. Not only was he very experienced and knowledgeable when it came to meeting my needs as my Mortgage Broker but he was very attentive and possessed excellent communication skills which is a plus for me. He was always upfront, ready, willing, and able to answer any question or concerned that I had. If I had to start my experience all over again, I know for a fact, without any doubt I could NOT choose a better, exceptional person than he. I appreciate doing business with him (The Federal Savings Bank) and if there's ever anyone that might need assistance in his specialization, he would be the first person I would think of recommending.
- Jasmine S
I wanted to extend a personal thank you to both of you for helping Britt get her condo and for working with her so professionally. Both of you really helped her and I appreciate it greatly. Britt said that you both were really wonderful explaining things to her.
- Joan W
I am writing to express my recent mortgage loan experience on my first home. I was referred to Earl Bailey by my real estate agent and from day one communication with Earl was very quick and assuring. As a first time home buyer Earl was able to explain the process to me and was available at all times of the day to address my concerns and put my doubts to rest.
- Kiment V.
My Mortgage Banker Earl Bailey was extremely helpful and knowledgeable in advising me and ensuring that my loan was processed timely. I was satisfied with his customer service skills and he was here with me every step of the way. I was mostly impressed with how leveled, calm, and balanced he was from the beginning to the closing. In addition, to receiving a great interest rate. I would often share with other first time home buyers that my mortgage banker was awesome during this entire process and the service provided was extraordinary. He treated me as if I was his only client and answered all my questions. I definitely recommend his services to other Home Buyers.
- Lineata C
We would like to thank you for your hard work and efforts in assisting our successful close of home! Thanks!
- Niki, Earl, and Freddy
Patrick and I would like to personally thank you for the exemplary customer service, dedication and attention to detail you displayed when facilitating the refinance on our family home. The finance, banking, real-estate and mortgage industries can be very intimidating and confusing for novice consumers like my husband and myself. Especially with all of the constant industry changes and media headlines of unethical behavior by some within these very industries.
Your constant communication and attention to detail helped us to proceed with our refinance process with confidence. You made sure that we understood the delays in the process due to necessity of multiple appraisals. We appreciate the above and beyond efforts you took to ensure that our home was properly appraised. Many within your industry would have just dropped our deal after the first appraisal but you continued to work on it and keep us informed of the process. And for all of that we are sincerely grateful.
Any customer you have is truly blessed to have you working on their deal. Ethical, committed and customer service oriented mortgage industry professionals are rare. And you are amongst the best of these rare industry leaders.
Thank you again for everything you did to make our goals a reality.
- Patrick and Leslie B
The only reason I did this refinance is because I trust Earl Bailey. I have had several other mortgage lenders try to get me to work with them but because of Earls help in the past and his willingness to do whatever it takes to make the mortgage process easier whether it's coming to our house after normal work hours or even weekends to help with paperwork. The process of getting a mortgage and all the hoops you have to jump through, he makes it a little easier. If it wasn't for him I probably wouldn't have even done the refi.
- Paul M
I am writing this long over-due letter of recommendation for Earl Bailey, Mortgage Banker at The Federal Savings Bank. Earl's Preapproval process was very efficient. During the final application process Ed's Professionalism and Perfection made the closing so smooth that it was done in less than two hours with a trip to the bank included . Everyone commented on how they had never been to a closing purchase which was this short . I highly recommend Earl Bailey's services to everyone!!!!!
- Peggy D
Thanks for your efforts on securing the mortgage approval for Jasmine Smith's new home.
We closed yesterday, the package was reasonable in size, everything went smooth, and everyone left happy.
It's always a pleasure doing business with you Earl - you are on top of your game!
- Suzanne W
Happy New Year! We're finally all moved in at our new home, and are now managing the task of unpacking.
Words can't express how much I appreciate your patience and guidance throughout the home purchase process. Thanks to your knowledge and expertise, you made what I at times thought was impossible, actually possible. There is nothing like the pride that comes with home ownership, and in knowing that I have something to pass on to my children. Thank you for helping to make it happen.
- Tennille M
I had an amazing experience working with Earl Bailey. He and his team went above and beyond to help me with the purchase of my first home. Mr. Bailey was there until the very end and sometimes going out of his way to make sure papers were signed and done correctly. He spent time with me over the phone going over each page of the 100 page documents I had to sign to make sure I understood everything completely and always made me feel like every question I asked was important!
I am beyond grateful for the amazing services and to have worked with someone who knows his job so well and gladly shares that information without hesitation. I will never forget this experience, one that was so extremely scary for me initially but turned into something wonderful. I have only positive things to say about Earl and his team and will recommend him to anyone who asks. AMAZING AMAZING AMAZING!!!
- Tina J