Don Samuel Photo

Don Samuel

Senior Vice President

NMLS#1054666

  • Chairman's Club
    2019
Don is originally from Mumbai, India. From there he moved to Mombasa, Kenya where he oversaw his father’s business from the age of 13 until he moved to the United States for college. He then began his career in finance working for one of the nation’s largest non-bank lenders. Over the years, he has had a successful career in consumer direct lending and is continuing to grow and learn with The Federal Savings Bank.

Don has been in the mortgage industry for over 5 years. This has given him the expertise and analytical skills to help his clients achieve the dream of home ownership. His work ethic, combined with his product knowledge, allows him to help clients make informed decisions regarding their loan options Don knows each of his clients are different, and he works hard to identify their immediate and long-term goals. Above all, Don strives to provide a seamless loan process that is driven by strong customer service.

Currently, he lives in Orange County, California with his wife and two young daughters. Together his family enjoys traveling and being outdoors. When Don is not working, you can often find him hiking with his family or at the beach with his daughters, exploring the tidepools and soaking up the sun.

Testimonials

Don and Ashley, were to put simply, amazing! They were extremely organized, helpful, and very prompt in responding to any questions or worries I had, and I do mean prompt, like 8 pm on Saturday prompt! The team I had I will use hands down again! Whoever reads this just know my team was simply amazing! And I have been recommending to family and friends!

- AARON P
Outstanding communication and service throughout the process!

- Anthony D
Don, I just want to thank you for your service on handling my loan. I was totally pleased with the service I received. I would not hesitate to refer a friend to utilize you for a loan.

- Beverly A
Don Samuel had suggestions on how we could better manage our finances. We will put into practice and will build our financial future based on the relationship established in the experience.

- Beverly C
Outstanding rates! I would recommend Don to my friends and colleagues.

- Blanca A
Great job! The loan closed in the timeline that was promised.

- Brian M
The process exceeded expectations!

- Coorey V
We are very pleased with service. Everyone was very helpful! Thank you all very much!

- Corey E
Don seems very caring and knowledgeable. He explains the options well. He goes the extra mile to give the best options possible. Thank you, Don

- Edward S
Don did a good job overall!

- Esaias J
Don Samuel was very easy to work with and answered every question that I had. He was very knowledgeable. Working with him was great!

- Gary S
Donal Samuel was very professional, had all the answers to my questions, always returned my calls if I missed it. Thank you! He is a really great person to work with!

- Harry H
Don Samuel is a very personable, professional, and competent loan officer. I can't thank you enough for sending him my way! We got everything we needed, and it was done with perfect timing. Thanks!

- JAMES R
We were very pleased with the service and constant communication from our lender. We hope to work with him again next year!

- James W
Don is an excellent loan officer. He is articulate, patient, very easy to talk to and incredibly helpful and supportive. We were impressed with his level of knowledge as well as his prompt responses when needed. He had our best interest as his focus and our overall experience was seamless. Thanks Don!

- John R
Every person I communicated with (Don and Ashley) were excellent! Very knowledgeable and made the entire process easy!

- Julie G
Very satisfied with the mortgage!

- Karan D
Mr. Donal Samuel was the best Mortgage Banker we have ever conducted business with. He was pleasant, respectful, caring, polite and above all extremely knowledgeable. Don was available and ready to do whatever it took to make our experience the best ever and to make The Federal Savings Bank a shinning star to new customers. Dealing with Don was a pleasure and made the mortgage process more positive and less stressful. Don, Susie and I appreciate your professional dedication and outstanding customer service. Thank you!

- Kenneth M
Don Samuel was outstanding from the beginning to the end of the loan. He goes the extra mile and gets the job done. If it wasn't for him the loan wouldn't have gotten done.Thanks so much again Mr. Samuel for all your help.

- Loyd E
Don did a great job! Everything that he said would happen, happened. One of the best refinance experiences I’ve had.

- Michael G
Don Samuel is an outstanding representative of your organization. He was extremely professional and showed a wealth of knowledge by answering all of my many questions in a respectful manner, which did not demean my character due to lack of ignorance or understanding. I would and have recommended your agency to many friends and colleagues. What a pleasure and wholly wonderful experience it was to work with such an elite group of proficient specialists such as Don and his staff. Thank you very much!

- Michael J
It was a pleasure to work with Mr. Samuel's and his team throughout this process. I couldn't have asked for a more courteous and professional member who represents The Federal Savings Bank. I have discussed professionalism, customer service and the smooth process I have encountered to some of my co-workers and two of them are in the process of refinancing with your company. Thank you again for making this an easy process.

- MICHAEL M
I was satisfied with the overall mortgage!

- Rafael S
Don Samuel was outstanding. He was user friendly, positive, knowledgeable, and the reason I chose The Federal Savings Bank over other lenders.

- Robert B
I am a Veteran and needed further assistance understanding the workings of getting a loan. Don Samuel is a calm and knowledgeable man with a gift for dealing with all customers. I would highly recommend Don and his team for my friends and I consider them professionals in their field.

- Robert S
The communication was great. We closed as planned, and everything went smoothly!

- Robert W
Satisfied!

- Thomas L
Mr. Don Samuel could not have made this transaction easier. He and his staff made the process so simple and painless, I could not ask for anything better. I have passed on his info to friends who may want to refinance their home, because he was that good. I want to thank you for all you and your staff has done for me!

- Todd G
Great service and pricing!

- Willard C