Dina Akerlund is a Mortgage Banker with The Federal Savings Bank and has over 21 years experience in the industry. She dove, head-first, into the mortgage business straight out of high school, H.L. Richards in Oak Lawn, IL. Her vast knowledge and many years of training with three of the top five mortgage lenders in the United States is reflected in her attention to detail and commitment to assist her clients with their mortgage financing needs. Dina’s mortgage background includes Processing, Closing and Underwriting, in addition to Inside and Outside Sales. This experience and dedication to her clients is what has made Dina a successful Mortgage Banker.
The Federal Savings Bank is Veteran owned and operated and offers a wide array of financing options for Dina to offer each individual client based on their needs. We have a mission to deliver the highest level of customer service and satisfaction throughout the entire loan process. Customers can expect to receive the highest level of service built on the bank’s core values of Teamwork, Quality, Respect, Professionalism and Focus on the needs of each individual customer.
Dina resides in Chicago’s South Suburbs. When Dina is not working with clients she enjoys spending quality time with her husband and her two young children. You will often find Dina planning a BBQ to entertain family and friends, attending local activities and festivals with her family, playing softball or jogging on the treadmill. Dina has an open door policy at home for her family and friends, and no matter how long the stay she enjoys spending time with the ones she loves!
Dina Akerlund and all the staff at The Federal Savings Bank bent over backwards to ensure that we had the right type of loan and closed on time despite a tight schedule. Their service standards are unmatched by anyone else I've worked with over the last 20 years.
I am so grateful that Dina Akerlund was the person who helped me refinance our home. I really do not remember everything that was said during the time because I have been speaking with her since October of last year. After an intense search and reaching out to various refinancing companies, I had almost decided to just accept the financial life I had.
What I now know is that she gained my trust by her ethics, honesty, and personal concern for my life. I care deeply about how and what I do in every part of my life and Dina responded to my concerns. I know we were dealing with a mortgage, and now I know more about the process than I ever have. Dina helped me learn, something no other more “paternal” lenders I have experienced.
As an artist and educator people often, without knowing me seemed to judge the way I used my income. I always felt like Dina understood my life before my finances. Through her guidance I also know the power that understanding my financial life can change how I perceive my personal circumstances.
She is the most "human" new relationship I have had this year and we have only spoken on the phone and written through e-mails. She is my favorite person I have not "met." I will truly miss hearing her voice and thank her forever.
- Elizabeth L
Kim and I would like to thank Dina Akerlund and the entire team at the The Federal Savings Bank for helping us on not one but two VA Guaranteed Loans. Dina and help team really understand the mortgage market and steps required for VA loans. In both cases we were able to get a very competitive rate. We were able to save money during the closing process and the monthly payment. I would recommend Dina and her team for all VA loan products. I will definitely work with The Federal Savings Bank if we need a mortgage in the future.
- John M
I have been so disappointed with my refi experiences I nearly gave up. I thought I'd never refi this home and felt gun shy because of long disastrous processes that fell apart during closing-- Then I had great luck connecting with Dina Akerland-- She was unbelievable. She listened, heard and managed to come through with a loan and great rate. She was professional, didn't push -- was very clear, and the process went through so seamlessly that I still can't believe it's done. It feels like a great weight has been lifted. I am more than pleased-- and can't wait until I get to pass her name onto others looking to refi. Thank you so much!
- Karen S
I would like to take a moment to express my gratitude that I received throughout my entire loan process due to the tireless efforts of my loan officer, Mrs. Dina Akerlund. During the entire process of my loan, she was the most professional and helpful person I have ever encountered in the banking industry. The truth is, this is my third mortgage and second refinance and I received better service from someone 1500 miles away than I ever did from someone local.(she even provided updates over the weekend during her time off)
She was absolutely on top of everything during the entire process and I am convinced that without her in the mortgage industry helping people like me, the entire loan industry would be collectively diminished as a whole. As long as Mrs. Akerlund works for Federal Savings Bank, she will be my only loan officer for me from now on. All of the staff that helped me on my loan was extremely helpful; however Mrs. Akerlund is the binding link that makes them a great team. As a 23 year veteran of the U.S. Armed Forces, I could not be happier and could not have received better service than I did for this loan.
- Mark J
It has been a pleasure working with Dina Akerlund and The Federal Savings Bank on our re-finance. Dina has been so nice and understanding during the whole process. She was totally professional and responded to all our questions and worked very hard to get our refinancing through to closing.
I have had other experiences with re-financing and unfortunately, they have all been disasters. I was impressed with Dina, she was able to anticipate our needs and communicate the issues and solutions. She understood what we were looking for and therefore made a positive impact on the end result.
I would definitely recommend a friend or someone who is looking to refinance to Dina and Federal Savings Bank.
Thank you again, for all your hard work in getting us successfully through to closing.
- Walter and Donna W