Beverly Tolentino is a Mortgage Banker at The Federal Savings Bank. Beverly Tolentino graduated from the University of Nebraska (BA in Nutrition) and worked in health care. After several years in health care, Beverly joined the mortgage industry where she has over 15 years of experience in first time home buyers, conventional FHA and VA.
When working with me you will find I am enthusiastic, dependable, and have been known for my positive attitude. You will be kept up to date throughout the process. I will be straightforward with you so we can get the job done. I pride myself in extending service, integrity above and beyond the ordinary.
Bev is a resident in the SW suburbs of Chicago and enjoys spending time with family, boating, and cooking.
I just wanted to take a moment to thank you for the amazing job that you and The Federal Savings Bank did assisting me in purchasing my first home. There are simply not enough words to describe the gratitude I feel towards you and your staff.
From the first time I spoke with you; you were nothing but patient with me. I have never been through the home buying process and you guided me step by step; explaining everything in detail (sometimes more than once) and never once made me feel that I was bothering you. I have never met anyone with the dedication and skill you have, and I feel confident in recommending you and your company to anyone who is looking to buy a home. You are so thorough and I am so thankful for all the effort you put forth on my behalf.
I am forever grateful to you for all of your hard work and your commitment to helping me obtain a mortgage that I could not only afford, but feel comfortable with. There was also not one problem or issue that came up at closing and I attribute that to your commitment. As I prepare to move into my new home, I find that I have never been so happy. I again just cannot thank you enough because it would not have been possible without your help.
- Andrea D
My wife and I just wanted you to know that we received fantastic service from Bev in the refinancing of our home. We had been the usual route of searching out the best rates on the internet and actually had a commitment to lend from another company. We had to exercise our right to cancel because we could not get an updated HUD statement or closing cost estimate, and this was after closing on the refinance!
So, it was a great pleasure from the very beginning until the last document was signed to do business with your company and, especially, Bev Tolentino. As both my wife and I are in Customer Service, we know what good service means. We also know that we have a choice in choosing a lender and that we made the right choice.
Bev is really "Number One in Customer Service!"
Again, thank you and Bev so much for providing "10" service on our loan!
- Andrew and Carolann M
I could not have done it without you! You have done outstanding work to ensure that I get an approval to buy my dream apartment. Thank you from the bottom of my heart.
Beverly is like a tiger in waiting, ready to pounce on the low rates she can find. There is nothing going to stop her for getting the best rate. Beverly did what it took to get me the best rate there was. Beverly is very knowledgeable, she uses her wisdom to get me the best rate possible time and time again.
Bev is extremely thorough and detail oriented. She made sure that I had all the paperwork completely and accurately. She's fun to work with and a lovely person. Both times, my mortgage went through without a hitch. I also sent her to my daughter who had a good experience as well.
My husband and I started our refinance with Beverly "Bev" Tolentino, of The Federal Savings Bank, a few years ago. We knew nothing about refinancing and weren't able to refinance right away due to the changing economy. Over the past year, Bev was extremely helpful in helping us understand why we couldn't refinance right away, and always kept us in mind when new refinance programs became available. I felt that Bev was very professional and personable; she was extremely genuine in wanting to help us lower our interest rate, and she never gave up on us. We would definitely go back to Bev again!
I just wanted to thank you for everything in helping me (and my husband) get a house mortgage. I really appreciate your time and how well informed you kept me throughout the process. I'm so thankful my aunt recommended me to you and I can't wait to pass along your business cards to others who will be looking to buy a house in the upcoming year. In comparing my experience to other friends experiences, I have to say by far I was extremely lucky in working with you.
It was so nice to meet you in person on Tuesday after all of the talking done on the phone. My husband and I are extremely excited to begin to make the house our home and I can't even begin to thank you enough for helping me obtain the loan.
- Stephanie L