Austin Hines Photo

Austin Hines

Vice President


Austin Hines graduated from Middle Tennessee State University with a degree in Business and Public Relations. After obtaining his degree, he joined a top fortune 500 company where he worked successfully for 3 years before transitioning to the mortgage industry. Austin’s decision to make the career change happened shortly after the purchase of his family’s first home. It was during this time that he discovered is passion for the mortgage lending and financial services industry. Austin has spent several years working and studying the home mortgage market as well as counseling friends and family members on how they could better their current financial situations. He continues to grow his career as a Mortgage Banker within the mortgage industry.

Austin takes great pride in being able to help all clients across the country accomplish their financial goals. He recognizes that for most of his clients, a home is truly the largest financial asset they own, and works hard to help his clients purchase the home of their dreams. Austin is knowledgeable in a wide variety of mortgage products including VA Interest Rate Reduction Loan, VA Loan, Conventional Fannie Mae & Freddie Mac Loan, and FHA Loan products. His proven success as a mortgage professional is attributed to his excellent communication skills, and his ability to listen to his customer’s needs and desires. Austin is dedicated to making the home buying/refinance process as simple and easy as possible for both his first time and seasoned clients.

Austin his wife, Kelli, and son, Denver, reside in Nashville, TN. When away from work, he enjoys spending time with family and friends. Austin is an avid outdoorsman and spends a good amount of time either hiking or taking his family adventures.


Austin Hines made the process simple for us.

- Arthur J
We are very pleased with the results of our loan. Thanks so much for all your help!

- Charles M
This has been a great experience all the loan team members were very professional.

- Chester E
Austin Hines and team are fantastic and delivered yet again. Will always recommend this company and team to friends and family.

- Christian D
Austin and his team were absolutely fantastic. Communication of our options, timeline, and overall the best fit for our mortgage needs we're constantly reviewed with us. Any questions were met with knowledgeable answers. Overall this was the easiest company we've ever done business with and I'd recommend to family, friends, or strangers to take their needs to The Federal Savings Bank.

- Christian D
I would like to thank Austin Hines and his team. They honestly went above and beyond to make this refinance happen. Not only did he start working with my parents on their home, but he was able to take on my refinance and get them both done in a timely manner. Thank you!

- Clarinda C
Banker was very professional and knowledgeable. Always answered my phone calls and returned my calls promptly. I'll be doing business with him again.

- Garry S
Austin Hines was exceptional.

- Greg R
Austin was very professional and the process as a whole was great.

- Hayes C
Thanks to Austin Hines all went so smooth. We were very pleased.

- James D
Great job!

- James S
Throughout the entire process the banker and his team exhibited top-notch customer service. They were courteous, empathetic, patient and honest. Above all, the banker was tenacious and persevering through any challenges. For all of the banker and team's efforts, I am truly grateful for them in securing my refinance.

- Janie V
Austin Hines is excellent to work with. Always responds quickly to inquiries and almost always answers his phone within 2 rings or returns calls ASAP. Simply put, I am very comfortable working with Austin.

- Joseph D
Austin Hines is excellent to work with, very informative and returns calls (when not able to answer) very quickly.

- Joseph D
Austin Hines was OUTSTANDING from beginning to end! Thank you!

- Julia H
Prior to finding The Federal Savings Bank i was working with another bank who was inept and slow. I started the refinance process with them in January, and they made so many errors and caused so many delays it was July when I finally severed ties with them. When I first spoke with Mr. Hines, he assured me it would be a different situation with him. He very thoroughly explained each step, stayed in almost constant contact with me. He talked me off the ledge several times, always returned calls quickly. In short, you have a valuable asset in Mr. Hines. I will have no hesitation in referring my friends to him.

- Meri W
This has been one of the the smoothest, hassle free mortgage refinances we have ever done. Our banker was excellent, true to his word and had us closed in no time at all. Very pleased with everything. Highly recommend this company and Austin.

- Paul F
This has by far been the easiest home transaction we have ever done. Austin Hines and his team were beyond amazing throughout the entire process. Extremely responsive and answered all of our questions with ease. I am recommending him and The Federal Savings Bank to all of my family and friends. Truly an amazing experience.

- Raymond P
The experience was great. Austin made this very easy for us.

- Rebekah M
Great working with you all, thank you!

- Robert G
Thanks Austin and team.

- Robert G
Austin is a true Professional. Very knowledgeable, & quick to respond. He's done everything he said he would do & when he said he would do it by. We have the utmost faith in him& would highly recommend him! We are loyal fans! Thank you!

- Scott G
We would like to thank Mr. Austin Hines and the support team for their outstanding service in helping us secure this loan.

- Theodore L
Austin was great to work with. He made the loan process a breeze. Out of all the home loans I have had, this one was by far the easiest, smoothest and quickest to close. Thanks Austin for all your help and advice.

- Thomas C
Austin Hines is awesome! I have and will continue to refer anyone I know looking for a home loan or refinance to him. This process was easy, quick and convenient. I always received quick clear answers to my many questions and the use of the Portal and e-signature option was great. Thanks again!

- Thomas C
Austin was great! He was very attentive and answered all my questions in a timely manner, even on the weekends and after hours.

- Tyler W
Austin is outstanding! Work was performed in a superior and efficient manner. It was a pleasure to work with someone that knew what they were doing.

- William W