Arthur Ortega Photo

Arthur Ortega

Assistant Senior Vice President


  • Chairman's Club
    2019, 2020, 2021
Arthur Ortega is a mortgage banker of 14 years with a strong background in financial counseling, debt counseling, credit restoration services and professional leadership. Entering the financial sector at an early age, he developed an extensive understanding of the mortgage industry and has worked on both local and national projects. Arthur has a passion for providing stellar customer service, which includes utilizing the necessary tools to develop meticulously thought out financial plans for all his clients.

Starting in 2005, Arthur began his journey as an entry-level representative and steadily progressed forward through various positions within the mortgage industry. He prides himself on educating his clients with all the material facts necessary for peace of mind. Arthur is experienced in Veterans Affairs, the Federal Housing Administration and multiple loan types. With an unwavering belief that each client experience is one to be remembered, Arthur makes certain to keep his client’s goals at the forefront of everything he does.

Arthur Ortega resides in Scottsdale Arizona and has 2 beautiful children. On the weekends Arthur enjoys various activities including traveling, movie watching, and dining.


Arthur and his team did a great job. Of the 6 experiences I've had with mortgage banks, this was the best by a long shot. Very on top of things from the get-go.

- Adam P
Was very pleased and couldn't of had a better guy, Arthur Ortega, to handle our loan. Went above and beyond was is expected of him for us! Hopefully will deal with him again in future.

- Blake J
Thank you Arthur and your professional staff for all of your diligence and patience throughout our entire transaction. It was a pleasure working with all of you!

- Catherine S
Arthur Ortega was extremely helpful and very responsive. I appreciate his expertise. He made me feel at ease all through the process. I would work with him again and refer him to my friends and family.

- Claudia O
Mr. Ortega went above and beyond all my expectations. He always checks in and makes sure everything goes smoothly.

Mr. Ortega was very professional throughout this process. There were times of confusion and miscommunication but at the end of the day the job was well done. I would recommend this bank to my fellow veterans in the future.

You guys were very great in all aspects going through the process and I appreciate all your help!

- Harvey S
I cant tell you how much I appreciate you and how thorough and extremely well you do your job and are with the customers! It has been so easy and enjoyable doing business with you! You have helped me out in the biggest way! I hope your employers know they have a very rare and valuable asset such as yourself employed for them. Thank you again sir!!!

- James H
Art Ortega provided the greatest customer service I've ever experienced. Not only did he know his craft without question, he went above and beyond in responsiveness, response time, making sure the smallest details were tended to, and answered all my novice questions with care and courtesy. A true, complete professional that was a blessing for my family. Thank you so much Art!

- Jason V
Arthur Ortega was amazing through entire process. Always reachable and helpful explaining process and items needed to secure refinance.

- Joseph B
They were very helpful and they worked around our busy life style. Again they were like dealing with friends not a cold banker (figure of speech). They made it easy for us to get the stuff done. We were not even thinking about this till Arthur and his team pointed out how much money we had in the house. This money will go back into the house in painting and redo of bathrooms and maybe even a little screen porch after paying off all our bills. Again thank you for the respect and caring attitude that was displayed toward my family and I.

- Kenneth M
I'm so glad I answered the phone. We weren't having any luck with our bank or our previous broker trying to refinance our current loan. Arthur looked st several options and found the best one for us. I am very happy about the whole process and our loan.

Arthur was absolutely fabulous. Dude knows his stuff. He's an incredible asset to your organization.

- Louis K
Great job by everyone involved!

- Marty R
This was a great experience for me from the value of the product to the customer service! Thank you so much!

- Michael B
A great company to do business with and Arthur Ortega is a true professional.

- Paul W
Great engagement by Arthur Ortega, contacting my employer and getting information to expedite the process, promptly answering questions, and clearly explaining the process. Thanks.

Arthur has done a wonderful job, 3 times. I appreciate his follow-up and professionalism. I will continue to refer him to other vets!

- Ray A
Thank you for the loan. It was a pleasure to work with you. Thank you again!

- Ray A
Arthur Ortega was friendly! He helped us out and even had someone come visit us at the hospital while my husband was healing. Him and his team were so supportive. It made the process so easy and manageable. Excellent customer service!

- Roger M
I am a retired Navy Veteran living in the San Diego area. I met Arthur Ortega last month in person. I was very impressed with his work background and credentials. I asked him a few questions about the possibility of refinancing my loan. He was very professional and knowledgeable. My wife and I and were very pleased about the outcome of our Federal Savings loan and the performance from Arthur and his team. In short, all communication, loan process, and loan terms was simply outstanding.

- Ronald M
My overall experience was a good one. The only issue that I had was flow of information at times was limited and unknown. Arthur and his team worked there butts off for me and though there were moments of uncertainty in the end it all worked out. Thank you for your assistance and the financial freedom that I needed. Job well done!

- Rowan S
The overall process was very good. I will definitely do business again with Mr. Ortega and his support staff.

- Shandolyn B
Arthur and his team are the best of the best. Always available, always courteous and always able to answer all of my questions and helped me to understand the whole process. I'm thrilled to have found them!! Thank you all.

- Walter C