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Naperville HECM Reverse Loan Processor

The Federal Savings Bank, a Federally Chartered Bank with a focus on residential home lending, is currently seeking a Reverse Mortgage Processor (HECM Analyst) with HECM and/or FHA experience to assist with the timely processing of HECM (Reverse) mortgage loans for our Naperville, IL office. Our HECM Analyst's primary responsibility will be to analyze and submit files to underwriting and closing based on agency, investor, and company guidelines with a focus on efficiency and quality, while seamlessly transitioning new HECM Advisors to our model.


  • 2 year college degree or commensurate military or mortgage experience
  • 1 + year(s) experience processing FHA loans
  • 1 + year(s) experience processing HECM/Reverse Mortgage Loans
  • Experience working with Reverse Vision and other 3rd party service providers
  • Should have prior operational experience working with direct lenders and secondary investors
  • Must have strong knowledge of Fannie Mae, Freddie Mac, FHA, VA & USDA lending
  • Knowledge of Mortgage Sales and Operations, specifically Reverse Mortgage/HECM
  • Advanced organizational skills with the ability to handle multiple assignments
  • Strong Customer Service and Communication skills
  • Knowledge of legal and regulatory aspects for HECM mortgage operations
  • Knowledge of HECM guidelines and programs
  • Leadership Skills, Detail-Oriented, Positive Attitude, Excellent Interpersonal and Communication Skills, Creative, Solution-Oriented


  • Working with Reverse Vision
  • Communicating with our HECM Advisors/Loan Officers and borrowers
  • Working with direct lenders and secondary investors
  • Analyze credit, income, asset and collateral documents to submit files to underwriting
  • Calculate income for qualifying, including self-employed income analysis
  • Clear loan conditions and communicate effectively with team
  • Ability to work effectively under specific time constraints
  • Ability to work independently
  • Communicate with borrowers and third parties to obtain loan documentation
  • Ability to operate in a fast paced environment
  • Setting and maintaining proper expectations with all parties on the loan file
  • Knowledge of State/Federal regulations to maintain loan file compliance
  • Effectively manage loan pipeline at various volume levels
  • All applicants must be flexible with their schedules, as they may be required to work after-hours, especially during peak volume period
What We Offer

  • Competitive base salary (commensurate with experience) and bonus structure
  • Health, Dental and Vision insurance
  • 401k options
  • 2 + Weeks Paid Time Off
  • Work/life balance
  • Harmonious culture between sales/operations