Ready to see how much money you can save?

Chicago Mortgage Operations Trainer

The Federal Savings Bank is looking for a professional Trainer to ensure the smooth and effective functioning of training events and special projects as well as a successful transition of new employees. The position will be based out of Chicago, but 70% travel should be anticipated. You will aid in designing, developing, coordinating, conducting and presenting large or small scale training classes and curriculum specailing in the area of mortgage processing operations and mortgage lending.

Duties and Responsibilities

  • Assist in the design and development of training programs (outsourced or in-house)
  • Conduct appropriate training methods per case (simulations, mentoring, on the job training, professional development classes and case studies.)
  • Market available training opportunities to employees and provide necessary information
  • Perform region-wide needs assessment and identify skills or knowledge gaps that need to be addressed
  • Use accepted, internal education principles and track new training methods and techniques
  • Design and prepare educational aids and materials
  • Assess instructional effectiveness and summarize evaluation reports determining the impact of training on employee skills and how it affects process flow
  • Partner with National Director of Training as subject matter expert regarding instructional design
  • Assist in maintain updated curriculum database and training records
  • Manage and maintain in-house training facilities and equipment

Job Requirements

  • 4 year college degree
  • Must have 4+ years of experience as a high volume mortgage processor
  • Should have prior operational experience working with direct lenders and secondary investors
  • Must have strong knowledge of Fannie Mae, Freddie Mac, FHA, VA & USDA lending
  • Extensive knowledge of Mortgage Sales and Operations
  • Adequate knowledge of learning management systems and web delivery tools
  • Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
  • Familiarity with traditional and modern training methods and techniques
  • Mastery of Microsoft Office, Power Point and Prezi
  • Advanced organizational skills with the ability to handle multiple assignments
  • Strong communication skills
  • BS/A degree in Education, Training, HR or related field
  • Comfortable presenting via Webinar, video conferencing and live audiences

We offer a competitive base salary, plus bonus opportunity. Along with this earning potential, we also offer benefits and opportunity for advancement. 

  • Health, dental, vision and life insurance plans
  • Immediate enrollment in 401(k) plan
  • Flexible Spending Accounts for qualified medical and dependent care out-of-pocket expenses
  • Time off